Yakitori Ops Lead | Team Builder & Guest Advocate

AP COMPANY INTERNATIONAL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

TORISEI, a Japanese Yakitori-kappo dining restaurant in Fraser's Tower, Tanjong Pagar, seeks a proactive leader to manage restaurant operations. You will hire and train staff, schedule shifts, control costs, and ensure excellent customer service while upholding health and safety standards.

The role focuses on building a skilled team, maintaining profitability, and delivering unforgettable hospitality through consistent operations and guest satisfaction.

Qualifications

• Experience in leading restaurant operations and managing staff is preferred.
• Strong teamwork and hospitality mindset.
• Focus on attitude and guest service quality.

Responsibilities

• Hire, train, and supervise restaurant staff to build a skilled team.
• Create and manage staff schedules to maintain optimal staffing levels.
• Forecast stock levels and ensure timely ordering of food, supplies, and equipment.
• Manage budgets and apply cost-control measures to maximize profitability.
• Address customer needs, feedback, and complaints to enhance guest satisfaction.
• Enforce health, safety, and sanitation standards to maintain a safe environment.
• Process payroll and maintain employee records.
• Monitor adherence to operating standards to ensure consistent service quality.
• Prepare and report on financial performance, inventory, and personnel metrics.

Skills

Leadership

Teamwork

Customer service

Cost control

Scheduling

Staff training

Job description

TORISEI, a Japanese Yakitori-kappo dining restaurant in Fraser's Tower, Tanjong Pagar, seeks a proactive leader to manage restaurant operations. You will hire and train staff, schedule shifts, control costs, and ensure excellent customer service while upholding health and safety standards.

The role focuses on building a skilled team, maintaining profitability, and delivering unforgettable hospitality through consistent operations and guest satisfaction.