Wine Program Architect & Guest Experience Expert

COMO LIFESTYLE PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

COMO LIFESTYLE PTE. LTD. in Singapore is seeking a proficient wine steward/sommelier to curate the wine list, propose pairings, and advise guests on selections to enhance dining experiences.

The role requires delivering outstanding customer service, strong communication, and the ability to work a flexible schedule including days, nights, weekends and holidays. Knowledge of wine varieties and proper service is essential.

Qualifications

• Fluent in spoken and written English.
• WSET level 2 is desirable. A combination of practical experience and education will be considered.
• Outstanding Customer Service, focused and oriented
• Full time flexible hours are required (able to work days, nights, weekends, holidays)
• Strong communication skills with the ability to promote sales and resolve conflict
• Able to work at a rapid pace while maintaining attention to detail; ability to multi-task

Responsibilities

• Create and update the wine list in coordination with Head Sommelier & Restaurant Ops Manager
• Recommend food and wine pairings
• Advise guests on wines based on their personal tastes and food choices
• Inform guests about different varieties of wines and prices
• Ensure wines are served at the right temperature and with the proper glassware
• Manage wine storage and ensure it is fully-stocked
• Manage inventory
• Train wait staff on available wines
• Negotiate purchase prices with vendors
• Organize wine tasting days or "wine of the month" events as and when needed
• Keep up to date with trends and new releases
• Comply with all health and safety regulations

Skills

Customer service

Communication skills

English fluency

Wine knowledge

Education

WSET level 2

Job description

COMO LIFESTYLE PTE. LTD. in Singapore is seeking a proficient wine steward/sommelier to curate the wine list, propose pairings, and advise guests on selections to enhance dining experiences.

The role requires delivering outstanding customer service, strong communication, and the ability to work a flexible schedule including days, nights, weekends and holidays. Knowledge of wine varieties and proper service is essential.