Windows L3 RUN Engineer (JD#11284)

SCIENTE INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

SCIENTE INTERNATIONAL PTE. LTD. is seeking a Windows L3 RUN Engineer with 8–10 years in Windows infrastructure and 3–5 years in financial institutions, to lead complex incidents and ensure uptime.

You will manage Windows OS, Hyper-V, failover clustering, and on-prem/HPE hardware; contribute to automation, RCA, and production readiness across rotating shifts.

Qualifications

• 8–10 years of experience managing Windows environments, including 3–5 years in financial institutions.
• Strong hands-on expertise in Windows OS, Hyper-V, and failover clustering.
• Hands-on experience with HPE DL, Synergy, Simplivity, and Alletra hardware.
• Strong PowerShell, Python, and workflow automation skills.
• Experience with Active Directory and Windows patching tools.
• Strong L3 production support, incident, problem, and root-cause management experience.
• Ability to handle complex and high-severity infrastructure issues.
• Bachelor’s/Engineering degree with strong communication and stakeholder management skills.

Responsibilities

• Provide L3 support and resolve complex Windows infrastructure incidents and escalations.
• Manage Windows OS, Hyper-V, Failover Clustering, and HPE infrastructure.
• Drive RCA, problem management, service improvements, and automation.
• Ensure infrastructure availability, stability, and SLA compliance.
• Support technology projects, production readiness, and infrastructure transformations.
• Collaborate with architects, technical teams, and clients on technical issues and roadmaps.
• Provide technical guidance, coaching, and knowledge sharing to the team.
• Participate in rotating shifts and on-call production support.

Skills

Windows environments

Windows OS

Hyper-V

Failover clustering

PowerShell

Python

Workflow automation

Active Directory

Windows patching tools

L3 production support

Incident management

Root-cause analysis

Stakeholder management

Communication

Education

Bachelor’s/Engineering degree

Tools

HPE DL

HPE Synergy

HPE Simplivity

HPE Alletra

Job description

Job Summary

We are seeking a Windows L3 RUN Engineer with 8–10 years of experience in Windows infrastructure and 3–5 years in financial institutions, with strong expertise in Windows OS, Hyper-V, failover clustering, and L3 production support.

Mandatory Skill-set

• 8–10 years of experience managing Windows environments, including 3–5 years in financial institutions;
• Strong hands-on expertise in Windows OS, Hyper-V, and failover clustering;
• Hands-on experience with HPE DL, Synergy, Simplivity, and Alletra hardware;
• Strong PowerShell, Python, and workflow automation skills;
• Experience with Active Directory and Windows patching tools;
• Strong L3 production support, incident, problem, and root-cause management experience;
• Ability to handle complex and high-severity infrastructure issues;
• Bachelor’s/Engineering degree with strong communication and stakeholder management skills.

Desired Skill-set

• Knowledge of VMware vSphere, vCenter, vROPS/VRLI and exposure to AWS/GCP;
• Experience in infrastructure automation, service improvement, and technology transformation projects.

Responsibilities

• Provide L3 support and resolve complex Windows infrastructure incidents and escalations;
• Manage Windows OS, Hyper-V, Failover Clustering, and HPE infrastructure;
• Drive RCA, problem management, service improvements, and automation;
• Ensure infrastructure availability, stability, and SLA compliance;
• Support technology projects, production readiness, and infrastructure transformations;
• Collaborate with architects, technical teams, and clients on technical issues and roadmaps;
• Provide technical guidance, coaching, and knowledge sharing to the team;
• Participate in rotating shifts and on-call production support.

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639