WICA Claims Executive - Regulatory Adjudication & Settlement

American International Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Total Rewards Program

Job summary

AIG is recruiting a Senior Claim Executive for WICA Regulatory Claims in Singapore. You will adjudicate, reserve and settle WICA claims within your authority, interpreting policy wording and ensuring compliant outcomes for both SME and commercial portfolios.

You will collaborate with underwriters, actuaries, and vendors while upholding MOM regulatory requirements and delivering quality service to clients and internal stakeholders.

Qualifications

• Diploma qualification in any field.
• Basic insurance certifications (BCP and Comm GI).
• 1–3 years of WICA claim experience preferred.
• Good written and verbal communication skills.
• Ability to manage workload and prioritize tasks.
• Strong collaborative skills with underwriters, actuaries and vendors.

Responsibilities

• Handle WICA claims adjudication, reserving and settlement within authority.
• Interpret WICA policy wording for coverage determinations.
• Communicate developments and outcomes to stakeholders.
• Maintain high standard of technical claims competence and continuous improvement.
• Adhere to regulatory requirements and MOM mandatories.

Skills

Communication skills

Time management

Teamwork

Stakeholder management

WICA knowledge

Education

Diploma qualification

Insurance certifications (BCP, Comm GI)

Job description

AIG is recruiting a Senior Claim Executive for WICA Regulatory Claims in Singapore. You will adjudicate, reserve and settle WICA claims within your authority, interpreting policy wording and ensuring compliant outcomes for both SME and commercial portfolios.

You will collaborate with underwriters, actuaries, and vendors while upholding MOM regulatory requirements and delivering quality service to clients and internal stakeholders.