Wellness Consultant (Premium Biohacking Wellness & Lifestyle Advisor) @ Central

REKOOP PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

REKOOP PTE. LTD. in Singapore seeks a driven Wellness Consultant to deliver exceptional client experiences, understand health goals, and tailor programs for affluent members.

You will manage consultations, build VIP relationships, and promote memberships, packages, and services while staying current with wellness tech trends.

Shift-based hours from 7:00 AM to 10:00 PM, including weekends, with emphasis on hospitality and high-end service.

Qualifications

• Excellent spoken and written English.
• Strong interpersonal and communication skills.
• Proven sales experience with the ability to influence and close sales confidently.
• Customer-oriented mindset with exceptional service standards.
• Professional, polished, and presentable appearance.
• Comfortable serving affluent, corporate, and high-profile clientele.

Responsibilities

• Conduct professional wellness consultations to understand clients' goals across health, recovery, beauty, and performance.
• Build rapport and maintain long-term relationships with members and VIP guests.
• Deliver personalized recommendations based on individual wellness needs.
• Achieve individual and team sales targets through consultative selling and upsell where appropriate.
• Educate clients on wellness technologies and stay updated on trends and emerging health tech.

Skills

Sales experience

Client relations

Communication

Hospitality

Wellness knowledge

Job description

About the Role

We are seeking a highly motivated, customer-centric and sales-driven Wellness Consultant to join our premium wellness club.

As a Wellness Consultant, you will be responsible for delivering exceptional customer experiences, understanding clients' wellness goals, recommending suitable wellness programs, and building long-term relationships with affluent and high-profile clientele.

The ideal candidate is confident, articulate, professionally groomed, and passionate about wellness technologies and lifestyle enhancement.

Key Responsibilities

Client Consultation & Relationship Management

• Conduct professional wellness consultations to understand clients' health, recovery, beauty, and performance goals.
• Build strong rapport and maintain long-term relationships with members and VIP guests.
• Deliver personalized recommendations based on individual wellness needs.
• Ensure every client receives a premium and memorable experience.

Sales & Business Development

• Achieve individual and team sales targets through consultative selling.
• Present and explain wellness memberships, packages, and services confidently.
• Follow up on enquiries, leads, trial guests, and existing members.
• Upsell and cross-sell suitable wellness solutions and membership plans.

Wellness Technology Advisory

• Educate clients on wellness technologies and their potential benefits
• Stay updated on wellness trends, recovery science, and emerging health technologies.
• Assist clients in selecting appropriate wellness programs based on their lifestyle goals.

Customer Experience Excellence

• Deliver exceptional hospitality and service standards at all times.
• Ensure clients feel welcomed, comfortable, and well-supported throughout their wellness journey.
• Handle customer enquiries professionally via phone, WhatsApp, email, and in person.

Operational Support

• Maintain accurate customer records and appointment schedules.
• Support daily club operations and ensure a premium environment is maintained.

Requirements

Essential Qualifications

• Excellent spoken and written English.
• Strong interpersonal and communication skills.
• Proven sales experience with the ability to influence and close sales confidently.
• Customer-oriented mindset with exceptional service standards.
• Professional, polished, and presentable appearance.
• Comfortable serving affluent, corporate, and high-profile clientele.
• Positive attitude, self-motivated, and results-driven.

Working Hours

Shift-based schedule between 7:00 AM and 10:00 PM.

Rotating shifts, including weekends and public holidays when required.