Water Filtration Field Technician (Island-Wide)

VikConnect Pte Ltd; Singapore; On-site; SGD 28,000 - 47,000; Full time

Job summary

VikConnect Pte Ltd is seeking a hands-on Field Service Technician to diagnose faults, install and commission water dispensers and filtration systems at customer sites across Singapore. The ideal candidate holds a Nitec certification in engineering, has 1–2 years of hands-on electrical or mechanical experience, and a Class 3/2 driving license (motorbike preferred).

Excellent communication and the ability to work independently while travelling between locations are essential to ensure equipment

Qualifications

• Nitec certification in engineering.
• 1–2 years hands-on experience in electrical work, mechanical equipment, plumbing, refrigeration, appliance repair, water filtration, or field service.
• Class 3 or 2 driving license and own a motorbike (advantageous).
• Strong communication skills to interact with customers and team members.

Responsibilities

• Diagnose faults and identify root causes to repair water dispensers and filtration equipment effectively.
• Install, test, and commission new water dispensers and filtration systems at various customer locations.
• Apply mechanical, electrical, plumbing, and filtration knowledge to troubleshoot and resolve equipment issues.
• Investigate recurring problems to develop and recommend long-term solutions that improve equipment reliability.
• Contribute ideas to enhance service procedures, tools, and troubleshooting methods for better efficiency.
• Communicate clearly with customers to explain problems and solutions, ensuring equipment functions properly before departure.
• Work independently and manage time effectively while traveling to different customer sites.
• Demonstrate responsibility and reliability in completing service calls and maintaining equipment standards.
• Continuously learn new technical skills and adapt to emerging technologies in the field service environment.

Skills

Strong communication

Willingness to learn

Education

Nitec certification in engineering

Job description

VikConnect Pte Ltd is seeking a hands-on Field Service Technician to diagnose faults, install and commission water dispensers and filtration systems at customer sites across Singapore. The ideal candidate holds a Nitec certification in engineering, has 1–2 years of hands-on electrical or mechanical experience, and a Class 3/2 driving license (motorbike preferred).

Excellent communication and the ability to work independently while travelling between locations are essential to ensure equipment