Service Technician

VikConnect Pte Ltd; Singapore; On-site; SGD 28,000 - 47,000; Full time

Job summary

VikConnect Pte Ltd is seeking a hands-on Field Service Technician to diagnose faults, install and commission water dispensers and filtration systems at customer sites across Singapore. The ideal candidate holds a Nitec certification in engineering, has 1–2 years of hands-on electrical or mechanical experience, and a Class 3/2 driving license (motorbike preferred).

Excellent communication and the ability to work independently while travelling between locations are essential to ensure equipment

Qualifications

• Nitec certification in engineering.
• 1–2 years hands-on experience in electrical work, mechanical equipment, plumbing, refrigeration, appliance repair, water filtration, or field service.
• Class 3 or 2 driving license and own a motorbike (advantageous).
• Strong communication skills to interact with customers and team members.

Responsibilities

• Diagnose faults and identify root causes to repair water dispensers and filtration equipment effectively.
• Install, test, and commission new water dispensers and filtration systems at various customer locations.
• Apply mechanical, electrical, plumbing, and filtration knowledge to troubleshoot and resolve equipment issues.
• Investigate recurring problems to develop and recommend long-term solutions that improve equipment reliability.
• Contribute ideas to enhance service procedures, tools, and troubleshooting methods for better efficiency.
• Communicate clearly with customers to explain problems and solutions, ensuring equipment functions properly before departure.
• Work independently and manage time effectively while traveling to different customer sites.
• Demonstrate responsibility and reliability in completing service calls and maintaining equipment standards.
• Continuously learn new technical skills and adapt to emerging technologies in the field service environment.

Skills

Strong communication

Willingness to learn

Education

Nitec certification in engineering

Job description

Job Description

• Diagnose faults and identify root causes to repair water dispensers and filtration equipment effectively
• Install, test, and commission new water dispensers and filtration systems at various customer locations
• Apply mechanical, electrical, plumbing, and filtration knowledge to troubleshoot and resolve equipment issues
• Investigate recurring problems to develop and recommend long-term solutions that improve equipment reliability
• Contribute ideas to enhance service procedures, tools, and troubleshooting methods for better efficiency
• Communicate clearly with customers to explain problems and solutions, ensuring equipment functions properly before departure
• Work independently and manage time effectively while traveling to different customer sites
• Demonstrate responsibility and reliability in completing service calls and maintaining equipment standards
• Continuously learn new technical skills and adapt to emerging technologies in the field service environment

Requirements

• Nitec certification in any engineering discipline
• 1-2 years of relevant hands‑on experience in electrical work, mechanical equipment, plumbing, refrigeration, appliance repair, water filtration, industrial equipment, or general field service
• Possess a Class 3 or 2 driving license and own a motorbike (advantageous)
• Strong communication skills to interact with customers and team members
• Willingness to learn new skills and engage with customers

Work Location:Island wide

VikConnect Pte Ltd | UEN: 200804439G | EA Licence No: 09C5380 | Reg No: R1877979 (Tey Wan Xuan)