Service Technician

VIKCONNECT PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

VikConnect Pte Ltd is seeking a hands-on Field Service Technician to diagnose faults and repair water dispensers and filtration equipment at customer sites across Singapore. You will install, test, and commission new systems, apply mechanical, electrical, and plumbing knowledge, and travel frequently to service calls while ensuring equipment operates correctly before leaving onsite.

Excellent communication with customers and teammates is essential, and you should be eager to learn new

Qualifications

• Nitec certification in engineering.
• 1–2 years hands-on experience in electrical work, mechanical equipment, plumbing, refrigeration, appliance repair, water filtration, or related field service.
• Possess Class 3 or 2 driving license and own a motorbike (advantageous).
• Strong communication skills to interact with customers and team members.
• Willingness to learn new skills and engage with customers.

Responsibilities

• Diagnose faults and identify root causes to repair water dispensers and filtration equipment effectively
• Install, test, and commission new water dispensers and filtration systems at various customer locations
• Apply mechanical, electrical, plumbing, and filtration knowledge to troubleshoot and resolve equipment issues
• Investigate recurring problems to develop and recommend long-term solutions that improve equipment reliability
• Contribute ideas to enhance service procedures, tools, and troubleshooting methods for better efficiency
• Communicate clearly with customers to explain problems and solutions, ensuring equipment functions properly before departure
• Work independently and manage time effectively while traveling to different customer sites
• Demonstrate responsibility and reliability in completing service calls and maintaining equipment standards
• Continuously learn new technical skills and adapt to emerging technologies in the field service environment

Skills

Communication

Customer service

Willingness to learn

Education

Nitec certification

Job description

Job Description

• Diagnose faults and identify root causes to repair water dispensers and filtration equipment effectively
• Install, test, and commission new water dispensers and filtration systems at various customer locations
• Apply mechanical, electrical, plumbing, and filtration knowledge to troubleshoot and resolve equipment issues
• Investigate recurring problems to develop and recommend long-term solutions that improve equipment reliability
• Contribute ideas to enhance service procedures, tools, and troubleshooting methods for better efficiency
• Communicate clearly with customers to explain problems and solutions, ensuring equipment functions properly before departure
• Work independently and manage time effectively while traveling to different customer sites
• Demonstrate responsibility and reliability in completing service calls and maintaining equipment standards
• Continuously learn new technical skills and adapt to emerging technologies in the field service environment

Requirements

• Nitec certification in any engineering discipline
• 1-2 years of relevant hands‑on experience in electrical work, mechanical equipment, plumbing, refrigeration, appliance repair, water filtration, industrial equipment, or general field service
• Possess a Class 3 or 2 driving license and own a motorbike (advantageous)
• Strong communication skills to interact with customers and team members
• Willingness to learn new skills and engage with customers

Work Location:Island wide

VikConnect Pte Ltd | UEN: 200804439G | EA Licence No: 09C5380 | Reg No: R1877979 (Tey Wan Xuan)