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C P World Pte Ltd in Singapore is seeking a senior operations leader to oversee all Contract Logistics warehousing and transport activities in the designated area, with a focus on safety, quality and customer service. You will build a high-performance team, drive KPI reporting, and ensure budgeted profit and cost efficiency.
The role requires strategic planning, influencing large teams, managing contracts without scope creep, and strong stakeholder engagement.
Accountable for all Contract Logistics warehousing and transport businesses in the designated Area - Delivering a high level of safety leadership, instilling a safety culture as well as high levels of customer service demonstrating continuous improvement in safety, quality, productivity and overall business performance delivering the P&L according to the budgets set
Developing a High Performance Team focused on delivering Business Commercial and Operational imperatives
Deliver effective KPI reporting with agreed and achievable measures including consistent follow-up. Develop a culture that proactively uses KPI data to identify improvement opportunities and which uses the data to ensure improvements are sustainably implemented
Develop teams and individuals that are fully aware of tools for impeccable execution and who are aggressively implementing those tools
Develop and sustain engagement processes to align resources and support effective cascading of information and communications
Actively participate in the solution design and implementation of new business, account management, and develop operational customer relationships
Manage contractual requirements to ensure no contract scope creep while exceeding customer expectations
Deliver agreed business plan including budgeted profit levels for each contract operating within the area. Actively oversee the area management budget including salaries, headcount, casual labour, overtime, equipment etc.
Drive efficiency in the areas of property utilisation, labour sharing and other infrastructure sharing through benchmarking (internal & external), alternative operating models/layouts and technology solutions
Continuously look for ways to drive cost reduction through rates negotiation and other associated costs
Maintain awareness of regulatory and similar requirements to ensure that businesses within the Area are fully compliant at all times