Warehouse Operations Lead – Fulfillment & Logistics

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 50,000 - 59,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. in Singapore is seeking an experienced Warehouse Operations Manager to oversee daily warehouse and distribution activities, including receiving, storage, inventory management, order fulfilment, packing, shipping and distribution.

You will provide operational direction, supervise staff, ensure compliance with safety and quality standards, and drive KPI-focused improvements in efficiency and cost control.

Qualifications

• Diploma or Bachelor's degree in Logistics, Supply Chain Management or related discipline.
• At least 4 years of relevant experience in warehouse, logistics or operations management.
• Experience in managing warehouse operations and leading a team of operational staff.

Responsibilities

• Oversee order fulfilment, inspection/testing processes, and shipment arrangements, ensuring customer requirements and delivery timelines are met cost-effectively.
• Manage inventory through periodic and ad hoc stock counts, discrepancy reconciliation and proper handling of defective and returned materials.
• Ensure all operational documentation is complete, accurate and properly maintained.
• Develop and implement quality assurance procedures, investigate quality deviations, identify root causes, and implement corrective measures.
• Monitor customer feedback on order accuracy, quality, efficiency, and overall service satisfaction.
• Ensure warehouse facilities, work areas and equipment are properly maintained, safe and compliant with applicable safety regulations, ESD requirements, military, ISO and other quality standards.
• Supervise daily warehouse operations and assigned personnel, establish work priorities, coordinate team activities, and ensure tasks are completed according to operational schedules and business requirements.
• Monitor productivity, operational performance, and resource utilisation. Identify improvement opportunities, implement process enhancements, and monitor KPIs.
• Prepare, review and present regular and ad hoc operational, statistical, narrative, and financial reports and presentations.
• Collaborate with relevant stakeholders to ensure smooth operations.
• Perform other duties as assigned.

Skills

Warehouse operations

Team leadership

Operations management

Education

Diploma or Bachelor's degree in Logistics, Supply Chain Management or related discipline

Job description

The Supreme HR Advisory Pte. Ltd. in Singapore is seeking an experienced Warehouse Operations Manager to oversee daily warehouse and distribution activities, including receiving, storage, inventory management, order fulfilment, packing, shipping and distribution.

You will provide operational direction, supervise staff, ensure compliance with safety and quality standards, and drive KPI-focused improvements in efficiency and cost control.