Operations Lead: Warehouse, Quality & Delivery Excellence

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 50,000 - 59,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a capable Warehouse/Operations Manager in Singapore to oversee order fulfilment, inventory, and QA processes.

You will lead a team, ensure on-time shipments, accurate documentation, and compliance with ISO and safety standards. Responsibilities include supervising daily operations, implementing improvements, and preparing performance reports. The role requires a Diploma or Bachelor's in logistics or related field and at least four years of relevant

Qualifications

• Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration or related discipline.
• At least 4 years of relevant experience in warehouse, logistics or operations management.
• Experience in managing warehouse operations and leading a team of operational staff.

Responsibilities

• Oversee order fulfilment, inspection/testing processes, and shipment arrangements, ensuring customer requirements and delivery timelines are met cost-effectively.
• Manage inventory through periodic and ad hoc stock counts, discrepancy reconciliation and proper handling of defective and returned materials.
• Ensure all operational documentation is complete, accurate and properly maintained.
• Develop and implement quality assurance procedures, investigate quality deviations, identify root causes, and implement corrective measures.
• Monitor customer feedback on order accuracy, quality, efficiency, and overall service satisfaction.
• Ensure warehouse facilities, work areas and equipment are properly maintained, safe and compliant with applicable safety regulations, ESD requirements, military, ISO and other quality standards.
• Supervise daily warehouse operations and assigned personnel, establish work priorities, coordinate team activities, and ensure tasks are completed according to operational schedules and business requirements.
• Monitor productivity, operational performance, and resource utilisation. Identify improvement opportunities, implement process enhancements, and monitor KPIs.
• Prepare, review and present regular and ad hoc operational, statistical, narrative, and financial reports and presentations.
• Collaborate with relevant stakeholders to ensure smooth operations.
• Perform other duties as assigned.

Skills

Warehouse operations

Team leadership

Quality assurance

Inventory management

Education

Diploma or Bachelor's in Logistics

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a capable Warehouse/Operations Manager in Singapore to oversee order fulfilment, inventory, and QA processes.

You will lead a team, ensure on-time shipments, accurate documentation, and compliance with ISO and safety standards. Responsibilities include supervising daily operations, implementing improvements, and preparing performance reports. The role requires a Diploma or Bachelor's in logistics or related field and at least four years of relevant