Warehouse & Operations Lead

DSV CONTRACT LOGISTICS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

DSV CONTRACT LOGISTICS PTE. LTD. is seeking an experienced Operations Manager to assist in overseeing warehousing and customer service operations. The ideal candidate will have a minimum of 3 years of experience, possess a positive mindset, and be detail-oriented and adaptable.

Responsibilities include managing warehouse personnel, establishing KPIs, analyzing performance, and ensuring compliance with quality standards. This is an opportunity to drive cost savings initiatives while ensuring customer satisfaction.

Qualifications

• Minimum 3 years of relevant experience in warehouse operations / customer service.
• Positive mindset, team player and high desire for learning.
• Detail oriented, analytical and innovative.
• Adaptable to fast-moving work environment.

Responsibilities

• Assist Operations Manager in overseeing the operations, which include warehousing and customer service functions.
• Ensure activities performed adhere to ISO, GDPMDS, 5S standards.
• Lead a team of warehouse and administration personnel to meet customer's requirements.
• Establish key performance indicators (KPIs) and monitor to ensure program targets are met.
• Analyze performance and activity indicators to identify improvement opportunities.
• Control and manage purchases, headcount and overtime.
• Process mapping for new or changed business requirements.
• Drive for cost savings and productivity initiatives for customers.
• Identify and schedule training for warehouse and administration personnel.
• Ensure staff adhere strictly to operational procedures.

Job description

DSV CONTRACT LOGISTICS PTE. LTD. is seeking an experienced Operations Manager to assist in overseeing warehousing and customer service operations. The ideal candidate will have a minimum of 3 years of experience, possess a positive mindset, and be detail-oriented and adaptable.

Responsibilities include managing warehouse personnel, establishing KPIs, analyzing performance, and ensuring compliance with quality standards. This is an opportunity to drive cost savings initiatives while ensuring customer satisfaction.