Warehouse Operations Lead

Flintex Consulting Pte Ltd; Singapore; On-site; SGD 42,000 - 65,000; Full time

Benefits offered by this job

13th Month Salary

Job summary

Flintex Consulting Pte Ltd is seeking a Logistics Operations Lead to head a team responsible for efficient logistics management. You will oversee day-to-day operations and drive KPI achievement. The role requires hands-on leadership in a warehouse setting and strong process documentation.

Key duties include ensuring timely inbound/outbound processing, maintaining WMS accuracy, training staff, and coordinating with customers to address service issues, while upholding safety and compliance.

Qualifications

• Minimum 5 years of relevant Logistics experience with at least 3 years in a lead position.
• O’ levels or Diploma in Logistics, Engineering or Business Administration.

Responsibilities

• Assist the Operations Manager in running and overseeing day-to-day operations.
• Lead the team to achieve the department's KPI goals.
• Prepare, maintain and update documentation of processes to meet accounts requirements.
• Ensure inbound and outbound activities are processed timely.
• Ensure warehouse work processes comply with procedures and safety standards.
• Supervise and monitor staff performance and equipment care.
• Provide on-the-job training to warehouse staff.
• Manage inventory accuracy via cycle counts and reconciliations.
• Communicate operations and service issues with customers.
• Maintain safety and security of warehouse operations.

Skills

Leadership

WMS

Inventory control

Documentation

Customer communication

MS Excel

MS Word

Safety

Education

O’ levels / Diploma in Logistics

Tools

WMS

Job description

Benefits :13th Month Salary

Position Summary

• This position is responsible for leading a team in the provision of logistics operational management.

Primary Responsibilities

• Assist the Operations Manager in running and overseeing the smooth running of day-to-day operations.
• Lead the team to achieve the department's KPI goals.
• Prepare, maintain and update documentation of processes to meet accounts requirement and changes in customer requirements
• To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.
• Ensure timely processing of all inbound and outbound activities.
• Ensures the highest degree of efficiency is maintained at all times.
• Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.
• Provide on-the-job training to warehouse staff.
• Perform inventory reconciliation on stock discrepancy.
• Update WMS on stocks return and follow-up system updates of closeout items.
• Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.
• Highlight to Operations Manager for any irregularity in the warehouse.
• Ensure warehouse operations safety and security.
• Assist the Operations Manager in implementation of work improvement projects.
• Communicates with customer on operations and service issues
• Other duties as assigned by Operations Manager.

Qualifications Summary

Experience:

• This position requires minimum 5 years of relevant experience in Logistics with at least 3 years in lead position.

Education:

• O’ levels or Diploma in Logistics, Engineering or Business Administration.

Skills

• Strong organizational and time management skills; specifically documentation of all issues, communication with customers and transporters.
• Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports
• Good understanding Customer requirements for each account
• Proficient in MS Word, Excel, Powerpoint, Outlook etc
• Good leadership skills
• Able to use systematic approach in decision-making
• Exhibit good judgment and understanding of issues

Mon to Fri: 8:30am to 6pm