Warehouse Operations Lead

Flintex Consulting Pte Ltd; Singapore; On-site; SGD 47,000 - 78,000; Full time

Job summary

Flintex Consulting Pte Ltd is seeking a Logistics Operations Lead to head a team responsible for daily warehouse and logistics activities in Singapore. You will oversee day-to-day operations, drive KPI achievement, and ensure processes align with customer requirements.

The role requires 5+ years in logistics, with at least 3 years in a leadership capacity, and a Diploma or O' levels in a related field. Strong WMS knowledge and MS Office proficiency are essential.

Qualifications

• Minimum 5 years of relevant experience in Logistics with at least 3 years in a lead position.
• O' levels or Diploma in Logistics, Engineering or Business Administration.

Responsibilities

• Assist the Operations Manager in running and overseeing day-to-day operations.
• Lead the team to achieve the department's KPI goals.
• Prepare, maintain and update documentation of processes to meet accounts requirements and changes in customer requirements.
• Ensure inbound and outbound activities are processed timely.
• Maintain proper housekeeping of the warehouse and ensure safety and security.
• Monitor inventory accuracy and perform cycle counts and reconciliations.
• Provide on-the-job training to warehouse staff.
• Communicate with customers on operations and service issues.

Skills

Organizational skills

WMS expertise

Customer requirement understanding

MS Office proficiency

Leadership skills

Systematic decision making

Judgment and issue understanding

Education

O' levels or Diploma in Logistics, Engineering or Business Administration

Job description

Position Summary

This position is responsible for leading a team in the provision of logistics operational management.

Responsibilities

• Assist the Operations Manager in running and overseeing the smooth running of day-to-day operations.
• Lead the team to achieve the department's KPI goals.
• Prepare, maintain and update documentation of processes to meet accounts requirement and changes in customer requirements
• To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.
• Ensure timely processing of all inbound and outbound activities.
• Ensures the highest degree of efficiency is maintained at all times.
• Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.
• Provide on-the-job training to warehouse staff.
• Perform inventory reconciliation on stock discrepancy.
• Update WMS on stocks return and follow‑up system updates of closeout items.
• Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.
• Highlight to Operations Manager for any irregularity in the warehouse.
• Ensure warehouse operations safety and security.
• Assist the Operations Manager in implementation of work improvement projects.
• Communicates with customer on operations and service issues
• Other duties as assigned by Operations Manager.

Qualifications Summary

Experience: This position requires minimum 5 years of relevant experience in Logistics with at least 3 years in lead position.

Education: O' levels or Diploma in Logistics, Engineering or Business Administration.

Skills

• Strong organizational and time management skills; specifically documentation of all issues, communication with customers and transporters.
• Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports
• Good understanding Customer requirements for each account
• Proficient in MS Word, Excel, Powerpoint, Outlook etc
• Good leadership skills
• Able to use systematic approach in decision-making
• Exhibit good judgment and understanding of issues

Working hours

Mon to Fri: 8:30am to 6pm