Warehouse IT & OT Operations Engineer

A. P. Moller - Maersk Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Maersk is seeking an IT Technology Operations specialist to provide hands-on warehouse OT and onsite IT support in Singapore. You will troubleshoot PDA, RF devices, printers, and workstations, manage incidents, and support ITIL processes in a live warehouse environment.

Strong knowledge of Windows 11, Microsoft 365, AD, and network basics, plus the ability to learn rapidly and travel between locations as needed. On-call support may be required.

Qualifications

• Diploma or degree in IT, Computer Engineering, Industrial Engineering or a related discipline.
• >3 years of relevant warehouse, manufacturing, distribution, automation or onsite IT support experience.
• Hands-on troubleshooting of computers, printers, scanners, mobile or RF devices and network connectivity.
• Working knowledge of Windows 11 and Microsoft 365.
• Strong communication, ownership and problem-solving skills.

Responsibilities

• Provide hands-on IT and OT support in a live warehouse environment.
• Troubleshoot PDA, RDT, RF devices, barcode scanners, label printers, and workstations.
• Manage incidents and requests with SLA/OLA awareness.
• Assist in IT asset lifecycle management and preventive maintenance.
• Provide user training and maintain documentation.
• Travel between supported locations and on-call support as needed.

Skills

Troubleshooting

Windows 11

Microsoft 365

End-user support

OT security basics

Network basics

Power Apps/Power BI basics

Communication

Incident management

Education

Diploma or degree in IT/related

Tools

Active Directory

CMDB

WMS/warehouse automation familiarity

Job description

Maersk is seeking an IT Technology Operations specialist to provide hands-on warehouse OT and onsite IT support in Singapore. You will troubleshoot PDA, RF devices, printers, and workstations, manage incidents, and support ITIL processes in a live warehouse environment.

Strong knowledge of Windows 11, Microsoft 365, AD, and network basics, plus the ability to learn rapidly and travel between locations as needed. On-call support may be required.