Ward Service Associate.

National University Polyclinics; Singapore; On-site; SGD 22,320 - 33,480; Full time

Job summary

National University Polyclinics in Singapore is seeking a Ward Service Associate to enhance patient care. Responsibilities include providing excellent customer service, serving and clearing meals, and supporting nurses.

The ideal candidate should have a passion for healthcare, possess a GCE N level, and be flexible to work staggered hours including weekends. We offer a collaborative and supportive environment for our staff, ensuring the best care for our patients.

Qualifications

• Has a passion for healthcare.
• Experience in Food & Beverages is an advantage.
• Able to work on staggered hours including weekends.

Responsibilities

• Provide excellent customer service to patients.
• Serve food and drinks and clear them after meals.
• Help maintain cleanliness in the workstation.
• Assist nurses with patients' nutritional needs.

Skills

Excellent customer service

Proactive attitude

Basic computer literacy

Education

GCE N level or its equivalent

Job description

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.

Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.

The Opportunity

We are looking for a Ward Service Associate to join us for various disciplines to provide high quality patient care.

Job Responsibilities

• Provide excellent customer service to the patients
• Serving of food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion of the patients.
• Any other ad-hoc duties as assigned by Manager

Job Requirements

• Has a passion for healthcare
• Min GCE N level or its equivalent
• Experience in Food & Beverages will be an advantage. Candidates who do not have the relevant experience but have a passion for the healthcare industry are welcome to apply
• Possess excellent customer service with a can-do attitude
• Self-motivated, independent, proactive and ability to work cohesively with fellow team members as part of a team
• Basic computer literacy
• Able to work on staggered working hours with rotational weekends, which includes one Saturday or Sunday a week to meet operational needs
  • from 7am – 4.30pm
  • from 10am – 7.30pm
• Able to work on public holidays

About us

Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH), collectively known as JurongHealth Campus, are members of the National University Health System (NUHS).

We centre our culture and mission around our patients and design our processes to bring satisfaction to our patients and their caregivers. Our staff enjoy an open, collaborative and fun working atmosphere that enables each individual to perform and maximise potential. We take pride in treating our staff as one big JurongHealth Campus family, where everyone works together in a passionate and supportive environment.

If you believe in our purpose of delivering “Incredible Care & Health, Together”, reach out to us today.