Waiter Supervisor — Operations, Service & Bar

Eastface International Pte Ltd; Singapore; On-site; SGD 38,000 - 60,000; Full time

Benefits offered by this job

Staff meals

Leave & benefits per MOM

Medical leave

Drinks list input

Path to Assistant Manager

Job summary

Eastface International Pte Ltd is seeking a Front-of-House Supervisor for Tandoor Lounge. You will lead daily service, supervise the floor, and handle drinks preparation to a consistent standard.

The role requires experience in cocktails, strong English communication, and the ability to open/close a venue with cash handling. You’ll work weekends with a friendly team in a waterfront setting and have opportunities to grow into an Assistant Manager role.

Qualifications

• 2–3 years in F&B service; at least 1 year supervising a floor
• Hands-on cocktail and mocktail experience
• Sound knowledge of spirits, beers and mixing methods
• Able to open and close a venue independently, including cash handling
• Good spoken English; additional languages a plus
• WSQ Food Safety Course Level 1 (Basic Food Hygiene) or willingness to obtain

Responsibilities

• Open and close the restaurant - floor setup, cash float, POS start-up, daily sales report
• Run the shift: assign sections, manage breaks, and keep service moving during peak hours
• Escalate on the floor for guest issues, order errors and delivery problems
• Coordinate with the kitchen on timing, stock and large-table or pre-order service
• Handle reservations, waiting list and seating plan, including group bookings
• Log maintenance issues and incidents, report daily to the Manager
• Prepare cocktails, mocktails, beers, spirits, mixers, lassis and hot beverages to a consistent standard
• Keep the bar stocked, clean and ready; prep garnishes and batched mixes daily
• Manage beverage stock - ordering, receiving, rotation and regular stock-takes
• Train and coach service crew on menu knowledge, drinks, upselling, service standards and POS use

Job description

About the role

We're looking for a Front-of-House Supervisor to run the floor day to day - leading the service team, handling guests, and preparing our cocktails and mocktails behind the bar. This is a dual role: you'll be our most senior person on the floor during your shift and our drinks person. It suits someone who can hold a service together during a busy Sunday and still turn out a clean, consistent drink.

Key responsibilities

• Open and close the restaurant - floor set-up, cash float, POS start-up, closing cash count and daily sales report
• Run the shift: assign sections and stations, manage breaks, and keep service moving through peak hours
• Act as the point of escalation on the floor for guest issues, order errors and delivery problems
• Coordinate with the kitchen on order timing, out-of-stock items and large-table or pre-order service
• Handle reservations, the waiting list and seating plan, including group and event bookings
• Log maintenance issues, equipment faults and incidents, and report daily to the Manager
• Prepare cocktails, mocktails, beers, spirits, mixers, lassis, fresh juices and hot beverages to recipe and to a consistent standard
• Keep the bar stocked, clean and service-ready; prep garnishes, syrups, purées and batched mixes daily
• Manage beverage stock - ordering, receiving, rotation, par levels and regular stock-takes
• Train and coach service crew on menu knowledge, drinks, upselling, service standards and POS use

About you

• Minimum 2-3 years in F&B service, with at least 1 year supervising a floor or running shifts
• Hands-on cocktail and mocktail experience, and sound knowledge of spirits, beers and mixing methods
• Able to open and close a venue independently, including cash handling and daily reporting
• Good spoken English; additional languages are a plus
• Comfortable standing and moving for long periods and carrying trays, hot plates and stock
• Available for weekends, public holidays and split shifts on a roster
• Legally able to work in Singapore (Singaporean, Permanent Resident, or holding a valid work pass)
• WSQ Food Safety Course Level 1 (Basic Food Hygiene), or willing to obtain it on joining

About us

Tandoor Lounge is a North and South Indian restaurant at The Punggol Settlement, known for our dum biryanis, tandoor grills and curries. We're a waterfront location with a steady mix of families, groups and regulars, and a drinks list that runs from beers and cocktails to fresh mocktails and lassis.

Benefits

• Staff meals provided on every shift
• CPF contributions and annual leave as per MOM guidelines
• Medical leave and coverage as per Employment Act
• Real input into our drinks list - we want someone with ideas, not just a pair of hands
• A clear path to Assistant Manager for the right person