VP, Digital Engagement & Insights Lead

DBS Bank; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

DBS Bank is seeking a data- and engagement-focused professional to strengthen market-facing client engagement and digital initiatives across Asia. You will collaborate with Front Office, Product, Marketing and Data teams to refine processes, improve campaigns and deliver actionable insights.

The role requires strong stakeholder management, sales awareness and meticulous execution across regional markets, with emphasis on using data-driven methods to boost engagement and conversion.

Qualifications

• Strong interpersonal and stakeholder-management skills.
• Good sales acumen with understanding of customer engagement and sales enablement.
• Highly detailed, organised with strong ownership and follow-through.
• Strong analytical and problem-solving abilities to turn data into actions.
• Comfortable with both business and operational detail.
• Ability to manage multiple priorities across regional markets.
• Experience in Wealth Management, Campaign Management or Transformation preferred.
• Proficient with Excel and data manipulation.

Responsibilities

• Collaborate with Digital Engagement Managers, Front Office, Product Managers, Marketing and Data Chapter to improve processes and data capabilities.
• Govern and enhance regional client engagement campaigns and digital engagement activities with clear ownership and timely execution.
• Review engagement performance to identify trends, gaps and improvement opportunities.
• Provide insights on performance, issues and actions; translate learnings into future improvements.
• Partner with Data Chapter to develop capabilities such as targeting and segmentation; identify data gaps.

Skills

Excel

Data manipulation

Job description

DBS Bank is seeking a data- and engagement-focused professional to strengthen market-facing client engagement and digital initiatives across Asia. You will collaborate with Front Office, Product, Marketing and Data teams to refine processes, improve campaigns and deliver actionable insights.

The role requires strong stakeholder management, sales awareness and meticulous execution across regional markets, with emphasis on using data-driven methods to boost engagement and conversion.