Head of Digital Engagement & Insights Enablement

DBS Bank Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

DBS Bank Ltd. is seeking a Digital role in DBS Asia Central to enhance client engagement and execution across markets.

This position collaborates with Digital Engagement Managers, Front Office, Product, Marketing and the Data Chapter to ensure processes, data and capabilities are in place and continuously improved. The candidate should be commercially minded, analytical and meticulous, with strong ownership and stakeholder-management skills to drive effective regional campaigns and performance

Qualifications

• Strong stakeholder management across regional teams.
• Experience with customer engagement and sales enablement.
• Analytical mindset with ability to translate data into actions.
• Attention to detail and ownership.

Responsibilities

• Conduct market scans across Singapore and Asia to inform engagement strategies.
• Identify trends and opportunities to improve engagement and conversion.
• Collaborate with Front Office, Product, Marketing and Data to address gaps.
• Synthesise insights and translate learnings into improved processes.

Skills

Stakeholder management

Sales acumen

Analytical thinking

Excel

Tools

Excel

Job description

DBS Bank Ltd. is seeking a Digital role in DBS Asia Central to enhance client engagement and execution across markets.

This position collaborates with Digital Engagement Managers, Front Office, Product, Marketing and the Data Chapter to ensure processes, data and capabilities are in place and continuously improved. The candidate should be commercially minded, analytical and meticulous, with strong ownership and stakeholder-management skills to drive effective regional campaigns and performance