VP, Business Analysis & Communications Strategy

The Japan Research Institute, Limited (Singapore Branch); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

The Japan Research Institute, Limited (Singapore Branch) seeks a VP, Business Analyst & Communications Manager to lead APAC engagement, requirements analysis, and internal communications. Translate complex needs into BRDs and service designs while shaping the end-user experience across the digital workplace.

Strong stakeholder influence and delivering measurable adoption are essential. Responsibilities span cross-functional collaboration, governance, and change management, focusing on Modern

Qualifications

• Bachelor's degree in Business, IT, Communications, or related field.
• 8+ years of combined experience in BA, engagement, and/or internal communications.
• Ability to elicit and translate ambiguous needs into clear requirements and user-centric designs.
• Experience in financial institutions or regulated environments is advantageous.
• Strong exposure to digital workplace tech: Microsoft 365, Teams, Copilot, endpoint and remote access.

Responsibilities

• Engage with APAC business units to understand needs and document requirements.
• Translate requirements into BRDs, user stories, and service designs.
• Lead internal communications campaigns aligned with CIO priorities.
• Coordinate training and adoption programs for new tools and changes.
• Define metrics and report impact to senior stakeholders.

Skills

Business analysis

Stakeholder engagement

User experience (DEX)

Service design

Requirements elicitation

Change management

Education

Bachelor's degree

CBAP/CCBA/IIBA or PMI-PBA

Tools

Microsoft 365

Teams

Copilot

Remote access tools

Job description

The Japan Research Institute, Limited (Singapore Branch) seeks a VP, Business Analyst & Communications Manager to lead APAC engagement, requirements analysis, and internal communications. Translate complex needs into BRDs and service designs while shaping the end-user experience across the digital workplace.

Strong stakeholder influence and delivering measurable adoption are essential. Responsibilities span cross-functional collaboration, governance, and change management, focusing on Modern