Voice Infrastructure & Automation Engineer

OCBC (Singapore); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

OCBC Bank is seeking a Voice Infrastructure Engineer to design, build, and automate voice solutions across Avaya, Teams, Cisco UC, and Ribbon/Sonus SBC. You will manage Unix/Linux and Windows Server environments, ensuring high availability and resilient voice architectures.

The role emphasizes automation using Cisco XML, Ansible, UiPath, and Python, with API development and CI/CD integration to improve platform efficiency. Collaboration across teams is essential for successful delivery.

Qualifications

• Minimum 5 years hands-on experience with Microsoft Teams, Voice Infrastructure, Unix platforms, Microsoft Windows Server, IIS, or cloud-based orchestration platforms.
• 3–5 years designing, supporting, or operating high-availability voice infrastructures.
• Experience implementing redundancy, failover, clustering, and disaster-recovery solutions for Cisco UC, Avaya Aura/CM, Microsoft Teams Phone, and Ribbon SBC.
• Hands-on exposure to multi-site or hybrid (on-prem + cloud) voice deployments.
• Experience working with automation and configuration tools such as Cisco XML, Ansible, Puppet, UiPath, Python scripting.
• Experience with automation tools such as Ansible and integration with Jenkins.

Responsibilities

• Administer and maintain Unix/Linux systems, Microsoft Windows Server, IIS, and cloud-based orchestration platforms supporting Cisco, Avaya, Microsoft Teams, Ribbon SBC, and Verba voice environments.
• Ensure the stability, security, and performance of voice infrastructure across on-premise and cloud deployments.
• Design, develop, and maintain automation workflows using Cisco XML, Ansible, Puppet, UiPath, and Python.
• Build automated solutions that support release management, CI/CD integration, and infrastructure-as-code practices.
• Automate release and deployment processes, and integrate with CI/CD systems and related infrastructure tools.
• Develop and maintain infrastructure tools, applications, APIs, and automation frameworks to enhance manageability and scalability of voice platforms.

Skills

Microsoft Teams

Unix/Linux

Windows Server

CI/CD

Automation

Python

PowerShell

Java

C++

C#

APIs

Education

Bachelor's degree in Computer Science or Information Technology

Tools

Cisco XML

Ansible

Puppet

UiPath

Jenkins

Git

Job description

OCBC Bank is seeking a Voice Infrastructure Engineer to design, build, and automate voice solutions across Avaya, Teams, Cisco UC, and Ribbon/Sonus SBC. You will manage Unix/Linux and Windows Server environments, ensuring high availability and resilient voice architectures.

The role emphasizes automation using Cisco XML, Ansible, UiPath, and Python, with API development and CI/CD integration to improve platform efficiency. Collaboration across teams is essential for successful delivery.