Visa Specialist (Contract)

MEXC Group; Singapore; Sur place; SGD 60 000 - 90 000; Plein temps

Résumé du poste

MEXC Group in Singapore is seeking a Visa Operations Specialist to manage visa requirements for key clients and personnel, coordinating work, travel, and dependent visas from end to end. You will maintain records, track validity, and ensure timely renewals while liaising with third-party vendors and in-house teams across regions.

This role requires hands-on experience in Visa/Immigration, strong Chinese language skills, and a proactive approach to handling complex cases in a rapidly expanding

Qualifications

• 2–3 years of experience in Visa, Immigration, Global Mobility, or HR Operations.
• Fluent Chinese is a must to liaise with Chinese counterparts.
• In‑house experience at companies expanding internationally or multinational corporations, involving third‑party visa/immigration vendors.
• Familiarity with common visa types (work, travel, dependent) is required; previous visa agency experience not mandatory.
• Experience managing cross‑border visa cases, tracking multiple applications and deadlines.

Responsabilités

• Visa Processing and Follow-up
• Third-Party Vendor Liaison and Management
• Handling Urgent and Complex Cases
• Visa Information and Record Management

Connaissances

Chinese fluency

Visa/Immigration experience

Vendor management

Global Mobility

HR Operations

Description du poste

Founded in 2018, MEXC is a global cryptocurrency exchange serving millions of users worldwide. We are committed to building a secure, efficient, and accessible platform for digital asset trading.

MEXC is known for offering some of the lowest trading fees in the market, deep liquidity across a wide range of assets, and fast access to trending tokens. Our platform provides a comprehensive suite of services including spot trading, derivatives, staking, and other digital asset products designed for both retail and institutional users.

Built on high-performance infrastructure and a user-first philosophy, MEXC delivers fast execution, strong market depth, and a seamless trading experience for global users.

At MEXC, we believe the best platforms are built through constant improvement and open collaboration. We value direct communication, practical thinking, and individuals who take ownership of their ideas. Teams are encouraged to share insights, challenge assumptions, and contribute to how the platform evolves.

As the digital asset industry continues to evolve, we remain focused on innovation, transparency, and global expansion while building a trusted platform for the next generation of financial technology.

Core responsibilities

• Visa Processing and Follow-up

Manage visa requirements for key clients and relevant personnel—including work visas, travel visas, and dependent/accompanying visas—by coordinating document preparation, application submission, and end-to-end progress tracking.

Maintain records of existing work visas and their validity periods; establish an expiration alert system; proactively coordinate with relevant personnel and third-party vendors to facilitate renewals and modifications; and ensure the continuous validity of work visas.

• Third-Party Vendor Liaison and Management

Liaise with visa, immigration, and related service providers across various countries and regions; coordinate application requirements, documentation, processing timelines, and issue resolution; and continuously monitor vendor service quality and delivery efficiency.

• Handling Urgent and Complex Cases

Support key clients with urgent or special visa requirements; promptly identify potential risks; and coordinate internal and external resources to facilitate problem resolution.

• Visa Information and Record Management

Stay abreast of changes in visa and immigration policies across various countries and regions; timely communicate relevant processing requirements and risks; and maintain organized management of visa documentation and records.

Requirements

• 2‑3 years of relevant experience in Visa, Immigration, Global Mobility, or HR Operations
• Fluent Chinese is a must to liaise with Chinese counterparts.
• In‑house experience at companies expanding internationally or multinational corporations, specifically involving the management of and coordination with third‑party visa/immigration vendors.
• Familiarity with common visa types (e.g., work visas, travel visas, dependent visas) is required; prior experience at a visa agency is not mandatory—greater emphasis is placed on in‑house vendor management and hands‑on experience driving case progress.
• Experience managing cross‑border visa cases, with the ability to track multiple applications and deadlines simultaneously.

Why Join Us

• Ownership & Initiative – We encourage individuals to take initiative, lead projects, and contribute ideas that help shape how we build and improve the platform.
• Learning Culture – We regularly organize internal training programs, knowledge‑sharing sessions, and learning initiatives where team members can both develop new skills and share their expertise with others.
• Ideas That Matter – New ideas are welcomed and discussed openly. Team members have a real voice in shaping which proposals move forward, and meaningful contributions are recognized and rewarded.
• Room to Grow – As a rapidly expanding global exchange, roles evolve quickly and individuals often have opportunities to expand their scope and take on greater responsibilities.
• Global Collaboration – Work with colleagues across different regions and cultures while contributing to a platform used by millions of users worldwide.