Vice President, Technical Services

Mandai Wildlife Group; Singapore; On-site; SGD 180,000 - 320,000; Full time

Job summary

Mandai Wildlife Group seeks a senior technical leader to set the strategic direction for Technical Services, overseeing safe and reliable operation and maintenance of rides and assets at Mandai Wildlife Reserve in Singapore.

The role requires a degree in Mechanical or Electrical Engineering with 15+ years of experience, strong governance, risk management and stakeholder management, and a proven track record as a decisive people leader driving safety and continuous improvement.

Qualifications

• Degree in Mechanical or Electrical Engineering.
• 15+ years of relevant experience.
• Experience in developing maintenance strategies and lifecycle performance.
• Sound understanding of governance, regulatory compliance, risk management and workplace safety.
• Excellent stakeholder-management and communication skills.
• Decisive and empowering people leader with accountability for results.
• Resourceful and solutions-oriented, balancing discipline with innovation.

Responsibilities

• Set the strategic direction for Technical Services and translate priorities into clear technical plans, standards and programmes.
• Lead the safe, reliable and efficient operation and maintenance of rides, transportation assets and key attraction systems.
• Establish robust preventive and predictive maintenance regimes to strengthen asset reliability, operational availability and lifecycle performance.
• Provide technical governance and oversight for inspections, testing, certification, licensing and re-licensing.
• Uphold high standards of safety, regulatory compliance and risk management across all technical operations.
• Partner relevant authorities, consultants, manufacturers and specialist vendors on operational requirements and regulatory matters.
• Provide technical leadership for the planning, design, development, commissioning and transition of new rides, systems and attractions.
• Lead and develop a high-performing multidisciplinary team, with clear accountability, effective collaboration and a strong culture of safety and continuous improvement.
• Work closely with leaders and teams across Operations and the wider organisation to align technical capabilities with business and guest‑experience priorities.
• Develop and manage the department’s budget, ensuring responsible expenditure, cost effectiveness and prudent resource allocation.
• Drive innovation and improvement in technical processes, systems, technology and ways of working.

Skills

Leadership

Stakeholder management

Strategic planning

Communication

Education

Bachelor's degree in Mechanical or Electrical Engineering

Job description

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities:

• Set the strategic direction for Technical Services and translate operational priorities into clear technical plans, standards and programmes.
• Lead the safe, reliable and efficient operation and maintenance of rides, transportation assets and key attraction systems.
• Establish robust preventive and predictive maintenance regimes to strengthen asset reliability, operational availability and lifecycle performance.
• Provide technical governance and oversight for inspections, testing, certification, licensing and re-licensing.
• Uphold high standards of safety, regulatory compliance and risk management across all technical operations.
• Partner relevant authorities, consultants, manufacturers and specialist vendors on operational requirements and regulatory matters.
• Provide technical leadership for the planning, design, development, commissioning and transition of new rides, systems and attractions.
• Lead and develop a high-performing multidisciplinary team, with clear accountability, effective collaboration and a strong culture of safety and continuous improvement.
• Work closely with leaders and teams across Operations and the wider organisation to align technical capabilities with business and guest‑experience priorities.
• Develop and manage the department’s budget, ensuring responsible expenditure, cost effectiveness and prudent resource allocation.
• Drive innovation and improvement in technical processes, systems, technology and ways of working.

Job Requirements:

• A degree in Mechanical Engineering or Electrical Engineering.
• At least 15 years of relevant experience, prior experience in attraction industry would be an advantage.
• Demonstrated experience in developing maintenance strategies and improving the reliability, safety and lifecycle performance of operational assets.
• Sound understanding of technical governance, regulatory compliance, risk management and workplace safety.
• Excellent stakeholder‑management and communication skills, with the ability to influence senior leaders, authorities, technical specialists and operational teams.
• A decisive and empowering people leader who provides clear direction, develops team capability and creates accountability for results.
• Resourceful and solutions‑oriented, with the ability to balance operational discipline and efficiency with agility, innovation and continuous improvement.