Vehicle Rental Customer Experience Pro

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 27,000 - 33,000; Full time

Benefits offered by this job

Incentives

Job summary

ADECCO Personnel Pte Ltd's Vehicle Rentals team seeks a Customer Experience Executive to assist customers in finding the right rental solution. You will engage through walk-ins, calls, and online enquiries, guiding options and converting leads into bookings while delivering excellent customer experience.

The role requires 1-2 years of customer-facing sales experience, strong sales conversion, and bilingual communication.

Qualifications

• 1-2 years of customer-facing sales experience across retail, telecom, banking, insurance, automotive, hospitality, or related fields.
• Strong sales conversion and objection-handling skills, with ability to meet targets.
• Bilingual communication abilities are required.

Responsibilities

• Assist customers in selecting rental vehicles and packages.
• Handle walk-in inquiries, calls, emails, and online leads.
• Convert enquiries into appointments and bookings.
• Explain vehicle options, rental plans, insurance, and promotions.
• Process reservations and rental documentation accurately.
• Recommend relevant add-ons and services.
• Build strong customer relationships through follow-up and support.

Skills

Customer-facing sales

Sales conversion

Bilingual communication

Job description

ADECCO Personnel Pte Ltd's Vehicle Rentals team seeks a Customer Experience Executive to assist customers in finding the right rental solution. You will engage through walk-ins, calls, and online enquiries, guiding options and converting leads into bookings while delivering excellent customer experience.

The role requires 1-2 years of customer-facing sales experience, strong sales conversion, and bilingual communication.