User and Product Operations Manager

Manus AI; Singapore; Presencial; SGD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity plan

Unlimited Manus Tokens

Frontier AI projects

Descripción de la vacante

Manus AI is seeking a Lead User & Product Operations to guide engagement and monetization for high-value users in Singapore. You will design segmentation, oversee initiatives to improve retention and conversion, and translate feedback into concrete product requirements.

You will manage an operations team, set priorities, and collaborate with product to align experiments with business goals, leveraging data to optimize lifetime value and revenue growth.

Formación

• 5+ years in internet product operations or monetization with team management.
• Ability to develop and evaluate operating strategies using data (engagement, retention, conversion, payments, LTV).
• Strong product judgment and ability to translate feedback into concrete requirements.

Responsabilidades

• Develop user segmentation and operating plans to improve engagement and LTV.
• Manage services for high-value users and refine paid offerings and conversion paths.
• Analyze user behavior, payment patterns and core metrics to identify issues affecting conversion and retention.
• Consolidate user feedback and prioritize improvements with the product team.
• Establish operating processes and lead a small team on priority projects.

Conocimientos

Team leadership

Data-driven decisions

Product operations

AI product insight

User engagement

Herramientas

SQL

Mixpanel

Amplitude

Descripción del empleo

Lead user and product operations, including user segmentation, paid conversion and services for high-value users. Use behavioral and business data to develop operating processes, inform product improvements and manage the operations team.

Responsibilities

• Develop user segmentation and operating plans for students, professionals and high-value users to improve engagement, retention and long-term user value.
• Manage services for high-value users and membership operations, refining paid offerings and conversion paths based on how users engage with the product.
• Analyze user behavior, payment patterns and core business metrics to identify issues affecting conversion and retention, and assess the results of operational changes.
• Consolidate user feedback and usability issues, agree on improvement priorities with the product team, and review the effects of product and operational changes.
• Establish operating processes and lead a small team on priority projects, with clear responsibilities, goals and project reviews.

Requirements

• At least 5 years of experience in internet product operations, user operations or monetization, including experience managing a team.
• Ability to develop and evaluate operating strategies using data, with a sound understanding of engagement, retention, conversion, payments and lifetime value (LTV).
• Strong user insight and product judgment, with the ability to turn feedback into specific requirements and work with product and other teams on improvements.
• Ability to establish and manage operating processes, set project priorities independently, and guide the team through execution and review.
• Experience operating AI agents or AI applications, or in quantitative product operations or growth for internet products, is preferred.
• Experience in community operations, game user operations or membership programs is preferred.

Manus excels at various tasks in work and life, getting everything done while you rest at Manus AI.

What we offer:

• Build at the Frontier of AI Agents - Work with a fast-paced team to turn frontier AI breakthroughs into real-world impact.
• Equity & Shared success - Our share incentive plan enables employees to participate in Manus’s long-term growth and share in the value we create together.
• Unlimited Manus Tokens - Enjoy unlimited Manus tokens to experiment, build, and supercharge your productivity.