Upscale Dining Operations Manager

INSIGHT CONSUMER CAPITAL PTE. LTD.; Singapore; On-site; SGD 67,000 - 123,000; Full time

Job summary

INSIGHT CONSUMER CAPITAL PTE. LTD. is seeking a Restaurant Operations Manager to oversee daily restaurant activities and ensure adherence to standards.

The role emphasizes team development, service quality improvement and strong collaboration with the Chef to maintain high food quality. The ideal candidate will have extensive experience in upscale dining, a proven track record in driving sales and customer relations, and the ability to work in a Chinese-speaking environment.

Qualifications

• Premium dining experience is preferred.
• Minimum 8 years in Food & Beverage service, upscale dining or 4- to 5-star Chinese restaurants.
• Proven experience in restaurant operations, driving sales and growth, and maintaining customer relationships.

Responsibilities

• Manage and oversee daily restaurant operations and ensure compliance to operations standards and procedures.
• Plan and control manning to meet business needs.
• Develop the team through training, coaching and mentoring with constant interactions.
• Identify areas for improvement in service and food by reviewing service quality audits and formulate action plans.
• Handle customers' requests and feedbacks.
• Liaise with Chef to ensure a consistently good standard of food quality.

Skills

Premium restaurant experience

8+ years F&B service

Sales & revenue growth

Customer relationships

Chinese language ability

Team player

Job description

INSIGHT CONSUMER CAPITAL PTE. LTD. is seeking a Restaurant Operations Manager to oversee daily restaurant activities and ensure adherence to standards.

The role emphasizes team development, service quality improvement and strong collaboration with the Chef to maintain high food quality. The ideal candidate will have extensive experience in upscale dining, a proven track record in driving sales and customer relations, and the ability to work in a Chinese-speaking environment.