Unified Communications Support Engineer

Ampstek; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

AmpsTek is seeking a Cisco Unified Communications Engineer to administer Cisco UCM environments and support Webex Cloud services in a fast-paced, global setting. You will ensure interoperability with Zoom, Teams, and room systems, while coordinating with AV vendors and the Places team to maintain design accuracy.

The role involves L2/L3 support for conference rooms, planning VC refresh projects, and delivering technical support for high-profile events. Visa sponsorship is not required.

Qualifications

• Administer Cisco UCM/Unified Communications Manager environments.
• Provide support for Cisco Webex Cloud services.
• Proficient in coordinating interoperability between UC platforms.

Responsibilities

• Administer Cisco UCM environments and support UC infrastructure.
• Plan and execute VC technology refresh projects.
• Provide L2/L3 operational support for conference rooms and collaboration devices.
• Collaborate with global design and AV vendors for design alignment.

Skills

Cisco UC

Webex Cloud

L2/L3 Support

Collaboration Tools

Tools

Cisco UCM

Job description

AmpsTek – a global technology leader since 2013 – is transforming how businesses approach technology and staffing solutions. Founded by seasoned technology leaders across the UK, Europe, APAC, North America, and LATAM, and with registered offices in 30+ countries, we deliver exceptional service, scalable solutions, and measurable impact.

With a portfolio of 200+ clients and millions of users across web and mobile platforms, we empower businesses to innovate, grow, and succeed.

Join our team and be part of a dynamic, growth-oriented organization that values talent, creativity, and results.

About the Role:

Job Title: Cisco Unified Communications Engineer

Type of Hiring: Employment Contract

Need candidate who doesn't require work visa sponsorship.

Description:

• Administer and support Cisco UCM / Unified Communications Manager environments.
• Administer and support Cisco Webex Cloud services.

Design, implement and support interoperability between:

• Webex Cloud
• Zoom, Teams
• Support Cisco Room Series, Webex Room devices, codecs, collaboration endpoints and associated peripherals.
• Provide L2/L3 operational support for conference rooms and collaboration technologies.
• Plan and execute VC technology refresh projects.
• Provide technical support for Client Events and other high-profile corporate events.
• Collaborate closely with the Global Design team to align with the latest room design standards and updates.
• Coordinate with the Places team and AV vendors to ensure design accuracy and technical alignment.