Assistant Centre Manager

BRIDGEWAY LEARNING PTE. LTD.; Singapore; On-site; SGD 40,000 - 54,000; Full time

Job summary

Bridgeway Learning PTE. LTD. in Singapore is seeking an Assistant Centre Manager to support daily operations and engage with customers at a busy enrichment centre.

The role focuses on delivering excellent service and maintaining high operational standards. You will handle administrative tasks, onboarding, and customer transactions while tracking progress and performance. A Diploma or higher qualification and 3+ years in customer-facing roles are required, with weekend availability and strong

Qualifications

• Diploma or higher qualification required.
• 3+ years in customer-facing or service roles.
• Strong verbal and written English communication.
• Patient and nurturing approach when interacting with children (if applicable).
• Professional and courteous manner when dealing with clients or guardians.
• Excellent organisational and multitasking abilities.

Responsibilities

• Perform administrative and operational duties to ensure smooth centre operations.
• Support customer onboarding and retention initiatives.
• Respond to customer enquiries and address feedback professionally.
• Handle customer transactions and maintain records for compliance.
• Assist with performance monitoring and student progression tracking.
• Update management on enrolment activities, service trials, and client changes.
• Manage petty cash and financial records in accordance with policies.
• Ensure a safe, clean, and well-maintained service environment.
• Maintain adequate supplies of learning or operational materials.
• Contribute to additional projects as required.

Skills

Customer service

English communication

Multitasking

Office software

Weekend availability

Child interaction

Education

Diploma or higher qualification

Job description

Role Overview

We are seeking a proactive and organised Assistant Centre Manager to support daily operations and customer engagement at a busy enrichment centre. The ideal candidate will be responsible for administrative tasks, customer liaison, and maintaining high standards of service and operational efficiency.

Key Responsibilities

• Perform administrative and operational duties to ensure smooth centre operations


• Support customer onboarding and retention initiatives


• Respond to customer enquiries and address feedback professionally


• Handle customer transactions and maintain accurate records for compliance


• Assist with performance monitoring and student or client progression tracking


• Update management on enrolment activities, service trials, and client changes


• Manage petty cash and financial records in accordance with policies


• Ensure a safe, clean, and well-maintained service environment


• Maintain adequate supplies of learning or operational materials


• Contribute to additional projects as required

Requirements

• Diploma or higher qualification


• At least 3 years of experience in customer-facing or service-oriented industries


• Strong verbal and written English communication skills


• A patient and nurturing approach when interacting with children (if applicable)


• Professional and courteous manner when dealing with clients or guardians


• Excellent organisational and multitasking abilities


• Proficiency in Microsoft Office applications


• Availability to work weekends and selected weekdays