Job Summary
We seek a highly enthusiastic Tour Consultant to recommend tailored travel packages, manage sales and payments, provide detailed itineraries, and build lasting client relationships while staying updated on travel trends.
Responsibilities
- Recommend travel packages tailored to clients' preferences to create personalized travel experiences
- Provide detailed travel itineraries and relevant travel information to clients for smooth trip planning
- Manage sales transactions, process payments, conduct pre-departure briefings, and perform related administrative tasks
- Follow up on client feedback and promptly resolve any travel-related issues to ensure satisfaction
- Represent the company at travel fairs, expos, and promotional events to attract new clients
- Continuously update knowledge of travel trends and destination information to advise clients accurately
- Build and maintain strong relationships with new and existing clients to encourage repeat business
Preferred competencies and qualifications
- Basic computer literacy to handle booking systems and administrative tasks
- Strong sales skills demonstrated by achieving sales targets and persuading clients effectively
- Effective communication and persuasive presentation skills to engage clients and promote travel packages
- Prior experience in travel or sales roles is an advantage but not mandatory
- Experience in sales, customer service, or cross-border e-commerce is a plus but not required
- Goal-oriented, self-driven, and motivated by results to meet performance objectives
- Positive attitude and strong willingness to learn new skills and adapt to changes
- Fast learner comfortable using AI tools to enhance sales and customer service efficiency
Benefits
- 5 working days per week
- Attractive commission scheme with transparent payout
- Opportunities to lead overseas tours
- Fast career advancement for high performers
- Sales bonuses, performance incentives, and travel perks
- Medical claim coverage
- 14 days of annual leave
- Free training on AI tools provided