Transplant Coordinator

Singapore National Eye Centre; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

Singapore National Eye Centre is seeking a dedicated healthcare professional to join the eye donation coordination team. You will identify donor suitability, guide families, liaise with MOH and eye bank staff, and support the recovery and administration of the donation program.

The role requires empathetic communication and on-call availability to cover donor screening shifts. You will travel between hospitals as needed, participate in audits and education activities, and contribute to public

Qualifications

• Degree in Nursing or Psychology or Health Sciences or Biomedical Sciences or equivalent.
• Counselling experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work in emotionally challenging situations.
• Willingness to travel between hospitals for work purposes.
• Flexibility to work on-call hours as specified.

Responsibilities

• Identify donor suitability for cornea donation upon death, including medico-legal checks.
• Guide and counsel potential donors and families throughout the donation process.
• Coordinate recovery by working with recovery teams and supporting donor families.
• Educate staff, the public, and families on eye donation and organ/tissue donation.
• Facilitate logistics of corneal procurement with medical teams and stakeholders.
• Monitor data for audits and support program development and evaluations.

Skills

Communication skills

Interpersonal skills

Emotional resilience

Counselling experience

Education

Bachelor's degree in Nursing, Psychology, Health Sciences, Biomedical Sciences or equivalent

Diploma in Psychology / Health Sciences / Biomedical Sciences or equivalent

Job description

You will be part of the Singapore Eye Bank team that manage donation process for cornea donation, process the recovery process and coordinate with various stakeholders, educate eye donation and activities to promote organ/tissue donation where required. Other administrative duties may required during the course of work.

Key Responsibilities:

• Identify suitability of donors for cornea donation upon death notification including conducting medico-legal checks and reviewing medical histories
• Apply clinical analytical skills and judgement in routine scenarios independently , and in complex scenarios with guidance
• Guide and counsel potential donors and families throughout the donation process
• Liaise with NOTU (MOH) and other stakeholders to ensure compliance with organ/tissue donation policies

Recovery and Coordination:

• Coordinate the recovery process by working with recovery teams and assisting in post-recovery donor family support
• Consider medical and biosocial factors when evaluating cases to ensure optimal outcomes

Education and awareness:

• Educate healthcare staff, the public and family members on the significance of eye donation, and coordinate awareness activities to promote organ/tissue donation
• Address misconceptions that may prevent families from consenting to donation

Coordination with Stakeholders

• Facilitate the logistical process of corneal procurement with the medical team, eye bank staff and other stakeholders
• Work across transplant programmes to build relationships, share information, and plan resources

Administrative Duties:

• Monitor, collect, and input data for clinical audits and service evaluations to support evidence-based programme development and outcome monitoring.
• To perform any other duties assigned to support the programme’s clinical, research, operational, and developmental needs.

Working Arrangements:

• This position requires on-call for donor screening coverage from 5:30pm to 10:30am, about 15 days per month on standby mode.

Job Requirements:

• Degree in Nursing / Psychology / Health Sciences / Biomedical Sciences OR Diploma in Psychology / Health Sciences / Biomedical Sciences or equivalent
• Candidate with counselling experience is preferred
• Excellent communication and interpersonal skills
• Ability to work in emotionally challenging situations
• Willingness to travel between hospitals for work purpose
• Flexibility to work on-call hours as specified