Transfer Agency Specialist (Investor Services) | Contract

Manpower Singapore; Singapore; Presencial; SGD 60.000 - 100.000; Jornada completa

Descripción de la vacante

Manpower Staffing Services (Singapore) Pte Ltd is hiring for a Fund Administration role focused on processing transactions, data tracking and compliance monitoring. You will coordinate with internal partners to ensure timely service and support client inquiries with accuracy and professionalism.

The role requires strong attention to detail, regulatory awareness, and excellent communication to manage stakeholder expectations while maintaining robust controls and documentation.

Formación

• Strong understanding of fund administration processes and investor servicing.
• Experience with transaction processing and account maintenance.
• Ability to investigate and resolve operational issues promptly.
• Familiarity with regulatory controls in asset management.
• Attention to accuracy and detail in financial transactions.
• Excellent client service orientation and stakeholder management.
• Good communication and collaboration across teams.

Responsabilidades

• Support operational fund administration activities including transaction processing and data tracking.
• Coordinate fund administration with internal partners to ensure timely service.
• Provide routine client service and transactional support; resolve issues.
• Process account-related transactions per events and client directions.
• Track fund data and monitor regulatory compliance.
• Investigate and correct fund errors; escalate when needed.
• Apply industry standards to provide solutions to clients.
• Maintain process flow documentation and SOPs.

Conocimientos

Client service orientation

Communication skills

Analytical thinking

Attention to detail

Cross-team collaboration

Regulatory awareness

Problem-solving

Stakeholder management

Educación

Bachelor's degree in Finance/Accounting/Business Administration

Herramientas

Transfer agency platforms

Fund accounting systems

Investment operations tools

Descripción del empleo

• Supports operational fund administration activities for funds with more intricate portfolio assets including processing transactions, tracking data, and compliance monitoring.
• Coordinates fund administration activities with internal partners.
• Perform routine and non-routine client service and transactional support functions. Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues.
• Processes account related transactions per scheduled events/client authenticated direction. Following established procedures, answers inquiries, and resolves problems or issues.
• Tracks fund data and monitors compliance with all regulatory and client specifications.
• Investigates and corrects fund errors. Escalates issues to senior team members.
• Integrates area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
• Assists with the maintenance of process flows documentation, administrative summaries and standard operating procedures.

Job Qualifications

• Degree, in Finance, Accounting, Banking, Business Administration, or a related discipline.
• 3-6 years of relevant experience in Transfer Agency, Fund Administration, Investor Services, Fund Operations, Custody Operations, or Financial Services Operations.
• Good understanding of fund administration processes, investor servicing, transaction processing, and account maintenance.
• Experience processing financial transactions with a high degree of accuracy and attention to detail.
• Familiarity with regulatory, compliance, and operational controls within the asset management or financial services industry.
• Ability to investigate, analyze, and resolve operational issues and exceptions in a timely manner.
• Excellent client service orientation with the ability to respond to inquiries and manage stakeholder expectations effectively.
• Excellent communication and interpersonal skills, with the ability to collaborate across multiple teams and stakeholders.
• Knowledge of transfer agency platforms, fund accounting systems, or investment operations tools is advantageous

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