Transfer Agency Services Manager - Fund Operations

the hongkong and shanghai banking corporation limited; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

HSBC Singapore is seeking a Manager - Transfer Agency Services to join our Corporate and Institutional Banking team. You will oversee setup templates, validate fund and agent data, and ensure timely execution according to manager instructions, with a focus on accuracy and client satisfaction.

The role requires a university degree and at least five years’ experience in Transfer Agency or fund services, strong communication, teamwork and the ability to work under pressure to meet tight timelines.

Qualifications

• University degree in a relevant discipline.
• Minimum 5 years of experience in Transfer Agency or fund services.
• Ability to work under pressure and meet deadlines.
• Strong interpersonal and communication skills.
• Proactive and client-focused approach.

Responsibilities

• Review fund and agent set-up templates accurately and timely per instruction.
• Analyze loads setup for charges and fees.
• Track instructions and maintain client satisfaction.
• Update fund manager changes to set up instructions.
• Support day-to-day operations in transfer agency services.
• Identify opportunities to streamline service delivery and mitigate risk.
• Maintain internal controls and address audit observations.
• Lead projects including user acceptance testing.

Skills

Transfer Agency knowledge

Fund services knowledge

Client-focused

Team collaboration

Communication skills

Education

University degree in relevant disciplines

Job description

HSBC Singapore is seeking a Manager - Transfer Agency Services to join our Corporate and Institutional Banking team. You will oversee setup templates, validate fund and agent data, and ensure timely execution according to manager instructions, with a focus on accuracy and client satisfaction.

The role requires a university degree and at least five years’ experience in Transfer Agency or fund services, strong communication, teamwork and the ability to work under pressure to meet tight timelines.