Training Operations Specialist

HUSTLE INSTITUTE PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Hustle Institute, a fast-growing training provider in Singapore, seeks an Ass istant Ops Manager to support end-to-end execution of training programmes. You will ensure classes are set up correctly, learner and course records are accurate, and support is provided to trainers and learners for smooth experiences.

The role covers training administration, attendance, readiness checks and compliance. Fresh graduates with strong organisational skills are welcome to apply for this hands-on position.

Qualifications

• Degree in any discipline.
• Fresh graduates welcome; strong organisational skills are a plus.
• Strong attention to detail and accuracy are required.

Responsibilities

• Create and maintain course intakes, class schedules and learner records across training management systems.
• Manage course registrations, enrolments and other course administration requirements.
• Ensure course information (dates, venues, trainers, assessors, learner records) is accurately reflected across systems.
• Process class changes, cancellations, rescheduling and make-up arrangements promptly.
• Maintain documentation and records for each training intake.
• Update internal calendars, trainer portals, trackers and communication groups.
• Monitor learner and trainer attendance and complete records on time.
• Conduct checks on attendance, enrolment status and supporting documentation before closing sessions.
• Verify government-funded training records and funding-related checks.
• Coordinate operational readiness of upcoming classes including classroom allocation, learner numbers, trainer requirements, materials and equipment.
• Prepare classrooms before training begins (signage, seating, Wi-Fi, equipment).
• Coordinate training materials, laptops and other assets; issue and track equipment.
• Provide on-site operational support during training and resolve issues pre-class readiness checks.
• Coordinate with trainers and assessors regarding class assignments and schedules.
• Support trainer onboarding and class communications through portals and channels.
• Respond to operational enquiries from trainers, learners, partners and internal teams.
• Conduct payment, enrolment and funding-status checks before/ during course commencement.
• Follow up on outstanding payments or incomplete enrolments.
• Coordinate with Sales and Finance to resolve items before deadlines.
• Ensure learner records reflect payment/enrolment status at course completion.
• Create and maintain corporate/private training intakes and related records.
• Coordinate corporate class requirements including schedules, learner information and venue logistics.
• Prepare corporate training materials and learner gifts where applicable.

Skills

Organisational skills

Attention to detail

Communication skills

Education

Degree in any discipline

Fresh graduates welcome

Job description

Hustle Institute, a fast-growing training provider in Singapore, seeks an Ass istant Ops Manager to support end-to-end execution of training programmes. You will ensure classes are set up correctly, learner and course records are accurate, and support is provided to trainers and learners for smooth experiences.

The role covers training administration, attendance, readiness checks and compliance. Fresh graduates with strong organisational skills are welcome to apply for this hands-on position.