Training Admin & Certificates Coordinator

ENCOMPASSE; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

ENCOMPASSE in Singapore is looking for a staff member to handle manual certificate raising and PSEA payments management. The role includes tracking compliance of KPIs and formalizing SOPs as established by respective teams.

Candidates should possess at least a Diploma and have relevant experience. Proficiency in Microsoft Word and Excel, along with strong customer service skills, is essential. The role is a 2-year contract with working hours from 8.30 AM to 6 PM, Monday to Friday.

Qualifications

• Possess at least a Diploma or minimally 2 years of relevant experience for staff performing operational functions.
• Good interpersonal and communication skills (oral and written).
• Detailed and meticulous, able to work under pressure to meet deadlines.

Responsibilities

• Handle manual raising of certificates for all courses.
• Centralize submission of various reports currently done manually.
• Track compliance of KPIs by various staff.

Skills

Customer service oriented

Proficient with Microsoft Word

Proficient with Microsoft Excel

Ability to communicate in English

Conversant in a second language

Education

Diploma or minimally 2 years of relevant experience

Job description

ENCOMPASSE in Singapore is looking for a staff member to handle manual certificate raising and PSEA payments management. The role includes tracking compliance of KPIs and formalizing SOPs as established by respective teams.

Candidates should possess at least a Diploma and have relevant experience. Proficiency in Microsoft Word and Excel, along with strong customer service skills, is essential. The role is a 2-year contract with working hours from 8.30 AM to 6 PM, Monday to Friday.