Customer Service & Certificate Processing Officer

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 31,000 - 33,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a customer-focused administrative assistant to support walk-in members and handle inquiries. The role involves processing applications, renewals, issuing certificates, and printing documents using internal systems; training will be provided.

You'll use common office tools (Outlook, Skype) and may perform guardhouse duties and document movement. This is a 1-year contract with typical hours 8am-5pm, near Upper Thomson MRT.

Qualifications

• Diploma in any discipline is required.
• Min. 6 months of customer service/administrative experience.
• Must be tech-savvy with a customer-centric mindset.
• Good written and spoken communication skills.

Responsibilities

• Attend to walk-in members of the public (MOPs).
• Process applications, renewals, issuance, and printing of certificates using internal systems (training provided).
• Use common office tools (Microsoft Outlook, Skype, etc.).
• Handle enquiries via phone and email.
• Perform any ad hoc duties as assigned.

Skills

Customer service

Administrative support

Tech-savvy

Communication skills

Education

Diploma in any discipline

Tools

Microsoft Outlook

Skype

Job description

PERSOL SINGAPORE PTE. LTD. is seeking a customer-focused administrative assistant to support walk-in members and handle inquiries. The role involves processing applications, renewals, issuing certificates, and printing documents using internal systems; training will be provided.

You'll use common office tools (Outlook, Skype) and may perform guardhouse duties and document movement. This is a 1-year contract with typical hours 8am-5pm, near Upper Thomson MRT.