Trade Manager, Africa Trade

CMA CGM & ANL (Singapore) Pte Ltd; Singapore; Sur place; SGD 120 000 - 180 000; Plein temps

Résumé du poste

CMA CGM & ANL (Singapore) Pte Ltd is seeking a Key Account Management Specialist for the Africa Trade division. You will drive growth by identifying strategic opportunities, developing key customer relationships, and coordinating cross-functional teams to optimize pricing, performance, and tender processes.

The role requires building and maintaining relationships across diverse nationalities, with a focus on data-driven decision making and market insights to support regional expansion.

Qualifications

• Bachelor’s degree in business / marketing supply chain / Logistics / Maritime.
• 5 years of commercial, trade management, key account management, or business development experience within shipping industry.
• Sound knowledge of the Africa markets and CMA customers.
• Ability to influence, defend, negotiate and broker highly complex issues.
• Demonstrated skills in data management and decision-making using data.
• Excellent communication skills, both written and oral.
• Ability to foster and grow both personal and business relationships across a diverse range of nationalities.
• Ability to manage key stakeholders remotely.
• Strong analytical and conceptual thinking skills including a high level of numeracy.
• Negotiation skills, analytical skills and the ability to think strategically.
• Commercial customer-oriented approach.
• Lateral and innovative thinker.
• Self-driven / proactive in problem solving and seeking opportunities.

Responsabilités

• Lead yearly target development per account aligned with budget and strategy.
• Retain customers and expand portfolio by anticipating market trends.
• Develop Lines Key Account team as entry point for performance monitoring and pricing.
• Coordinate information on best practices, market data and customer care.
• Attend QBRs and provide regular reporting to management.
• Prepare tender documentation and manage cross-functional collaboration through to completion.

Connaissances

5 years of commercial experience in …

Africa markets knowledge

Influence and negotiation

Excellent communication skills

Remote stakeholder management

Analytical and numeracy skills

Negotiation skills

Strategic thinking

Lateral thinking

Self-driven / proactive

Relationship building across nationali

Formation

Bachelor’s degree in business / marketing / supply chain / Logistics / Maritime

Description du poste

Role Overview

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Role Overview

As a Key Account Management Specialist within the Africa Trade division, you play a pivotal role in driving the growth and expansion of Africa Trade activities by identifying strategic business opportunities, fostering and developing strong relationships with key customers.

Key Responsibilities

Account Management

• Lead the development of the yearly target per account, in line with the budget and customer rating, and the cargo mix strategy with the support of Heads of Lines, Senior Line Manager, Commercial Line Managers, Head Office, Regional Offices and Sales Agency.
• Accountable to retain existing customers and enhance customer portfolio by anticipating market trends, customer expectations and new requirements.
• Responsible to drive the development of the Lines Key Account team to be recognized as entry point for account performance monitoring, pricing, and customer related issue and/or new request.
• Coordination and collecting information regarding the Group’s best practises, market information, and customer care support.

Customer Performance Monitoring

• Attend QBRs coordinated by Sales / KAMs.
• Provide regular reporting and communication to the Line Management such as customer performance follow up, pricing policy and allocation (CSA) adjustment, customer meeting requests.
• Present weekly market insights report highlighting competitor / customer analysis and emerging trends for relevant stakeholders.

Tender Management

• Develop and implement a comprehensive tender management process covering all stages from initial offer through nomination to final performance by 31 March 2027.
• Establishing clear workflows, coordination with cross-functional teams, and adherence to compliance requirements.
• Preparing detailed tender documentation, managing stakeholder communications effectively, and ensuring smooth transitions between each phase.

What We’re Looking For

• Bachelor’s degree in business / marketing supply chain / Logistics / Maritime
• 5 years of commercial, trade management, key account management, or business development experience within shipping industry
• Sound knowledge of the Africa markets and CMA customers
• Ability to influence, defend, negotiate and broker highly complex issues
• Demonstrated skills in data management and decision-making using data
• Excellent communication skills, both written and oral
• Ability to foster and grow both personal and business relationships across a diverse range of nationalities
• Ability to manage key stake holders remotely
• Strong analytical and conceptual thinking skills including a high level of numeracy
• Negotiation skills, analytical skills and the ability to think strategicallyCommercial customer-oriented approach
• Lateral and innovative thinker
• Self-driven / proactive in problem solving and seeking opportunities

Why Join CMA CGM?

• Be part of a global leader in shipping and logistics with ambitious growth plans.
• Work in a collaborative, inclusive, and supportive environment.
• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and regional exposure.

**This role is opened for local employment only.

**Salary package (local) & job title shall commensurate with experience.

Come along on CMA CGM’s adventure !