IT Business Engagement Lead/Manager

CMA CGM; Singapore; On-site; SGD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Professional growth opportunities

Regional exposure

Job summary

CMA CGM Group in Singapore seeks an IT Business Engagement Lead/Manager to bridge IT and business, ensuring technology supports daily operations and strategic goals.

You will collaborate with Finance, Procurement, and global teams, translate complex needs into clear requirements, manage the IT demand pipeline, and drive value through prioritized initiatives and strong stakeholder engagement.

Qualifications

• Bachelor’s degree in IT/CS or related field.
• 12+ years in IT business partnering or strategic IT roles in global organisations.
• 3+ years supporting Finance technology.
• Experience leading complex IT portfolios and multiple initiatives.
• Strong knowledge of cloud, automation, analytics, and AI/ML.

Responsibilities

• Serve as liaison between IT and business stakeholders across Finance and procurement.
• Identify, prioritise, and shape IT initiatives aligned with strategy.
• Translate needs into clear requirements and manage IT demand pipeline.
• Facilitate discussions to resolve process, data, and system gaps; manage risks.
• Define solutions, scope effort, and ensure timely delivery.
• Lead business UAT and coordinate feedback and fixes.
• Guide adoption of global solutions and drive post-implementation review.

Skills

Stakeholder management

Cross-functional leadership

IT-business alignment

Requirements analysis

Change management

Education

Bachelor’s degree in IT, Computer Science, or related field

Job description

Location: Singapore, SG

IT Business Engagement Lead/Manager

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Role Overview
In this role, you will be the key link between IT and the business, working closely with stakeholders to ensure technology solutions support their day-to-day operations, business priorities, and long-term goals. You will help ensure that IT services are delivered in line with CMA CGM’s technology strategy, standards, and policies.You will build strong working relationships with teams across Finance, Procurement, and other shipping-related functions. By understanding their challenges and needs, you will manage the centralised IT demand pipeline, help prioritise initiatives, and drive solutions that deliver meaningful business value.

You will work with business users to translate complex operational issues into clear technical requirements, define and scope IT initiatives, and develop business cases and ROI assessments. You will also partner with Solution Delivery teams to make sure projects are delivered effectively and meet the agreed business requirements.You will lead and coordinate teams through direct or matrix reporting, bringing together colleagues across global, regional, and cross-functional projects to deliver successful outcomes.

Key Responsibilities

• Serve as the key liaison between IT and business stakeholders across Finance, Procurement, and shipping functions, building a strong understanding of business priorities and challenges.
• Partner with stakeholders to identify, prioritise, and shape IT initiatives that align with business strategy, deliver value, and optimise available resources.
• Translate business needs into clear, prioritised requirements and manage the IT demand pipeline from initial scoping through project delivery.
• Facilitate discussions between business and IT teams to resolve process, data, and system gaps, while managing risks, dependencies, and cross-functional issues.
• Work with Solution Delivery teams to define solutions, scope effort and timelines, and ensure projects are delivered in line with agreed business requirements.
• Lead business UAT, coordinate feedback, and prioritise issues and fixes to support successful implementation.
• Promote the adoption and re-use of existing global and regional solutions, while driving continuous improvement through feedback, lessons learned, and post-implementation reviews.
• Lead portfolio reviews and provide clear, proactive updates to IT leadership, governance committees, and business stakeholders on progress, priorities, risks, and dependencies.
• Coach and mentor junior team members in business processes, stakeholder engagement, and business analysis.

What We’re Looking For

• Bachelor’s degree in IT, Computer Science, or a related field.
• Over 12 years’ experience as an IT Business Partner or in a similar strategic IT-business role within a global organisation, including 3+ years supporting Finance technology.
• Proven experience managing complex project portfolios and multiple concurrent technology initiatives.
• Strong knowledge of cloud, automation, analytics, and AI/ML, with the ability to apply technology to business improvement.
• Excellent communication, stakeholder-management, and influencing skills, with the ability to bridge Finance, business, and IT teams.
• Demonstrated ability to lead cross-functional teams, build consensus, and influence technology priorities.
• Strong business acumen in business-case development, value realisation, benefits tracking, and risk management.
• Analytical and strategic mindset, with the ability to assess opportunities, manage risks, and make data-driven decisions.

Why Join CMA CGM?

• Be part of a global leader in shipping and logistics with ambitious growth plans.
• Work in a collaborative, inclusive, and supportive environment.
• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and regional exposure.