Commercial Support Officer (6 months maternity cover)

CMA CGM & ANL (Singapore) Pte Ltd; Singapore; Sur place; SGD 25 000 - 39 000; Temps partiel

Résumé du poste

CMA CGM & ANL (Singapore) Pte Ltd invites applications for a part-time, 6-month engagement to support the Asia Regional Commercial team. The role focuses on administrative coordination, operational follow-up and issue resolution, working with Commercial, Operations, Agencies and VAS teams to keep day-to-day activities running smoothly.

The position requires strong organisational and follow-up skills, with proficiency in Microsoft Office apps (Excel, Word, PowerPoint).

Qualifications

• Experience in administration or operations support within logistics, shipping, or supply chain is preferred.
• Strong organisational and multi-tasking abilities with attention to detail.
• Proficient written and verbal communication for internal coordination.

Responsabilités

• Provide day-to-day administrative and coordination support to the Asia Regional Commercial team.
• Maintain trackers, logs, reports and dashboards related to commercial and operational activities.
• Support documentation, reporting and preparation of internal materials.
• Follow up on outstanding actions and ensure timelines are monitored and tracked.
• Coordinate with internal stakeholders to resolve issues and escalate when needed.

Connaissances

Administrative support

Operations coordination

Logistics knowledge

Microsoft Office

Communication skills

Outils

Excel

Word

PowerPoint

Description du poste

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Role Overview

In this role, you will be providing commercial support to the Asia Regional Commercial team on a part-time basis for a 6-month engagement. The role will support both Maritime and Value-Added Services (VAS) activities, with a flexible scope depending on business needs. The role will primarily focus on administrative coordination, operational follow-up, troubleshooting and ensuring that outstanding issues are properly tracked and resolved or escalated.

The role will work closely with internal stakeholders across Commercial, Operations, Agencies and VAS teams to support the smooth execution of day-to-day activities.

Key Responsibilities

Commercial Support

• Provide day-to-day administrative and coordination support to the Regional Commercial (APAC) team.
• Maintain and update trackers, logs, reports and dashboards relating to commercial and operational activities.
• Support documentation, reporting and preparation of internal materials.
• Follow up on outstanding actions and ensure agreed timelines are monitored and tracked.
• Organise and maintain relevant records and supporting documentation.

Operational Troubleshooting & Follow-Up

• Support the investigation and follow-up of operational issues raised by the Commercial team.
• Troubleshoot and coordinate resolution of issues across both Maritime and VAS, depending on business priorities.
• Liaise with relevant internal teams to identify the status of an issue, clarify requirements and drive follow-up actions.
• Monitor open issues through to resolution and ensure appropriate updates are provided to the relevant stakeholders.
• Escalate complex or unresolved matters to the appropriate internal stakeholder in a timely manner.

Cross-Functional Support

• Coordinate with internal stakeholders including Operations, Agencies, Product, Pricing and other relevant teams to resolve outstanding matters.
• Support ad hoc requests and projects assigned by the Regional Commercial Manager.

What We’re Looking For

• Prior experience in administration, operations support, logistics, shipping, supply chain or a similar coordination role is preferred.
• Strong organisational skills with good attention to detail and ability to manage multiple tasks simultaneously.
• Strong follow-up skills with the ability to track outstanding matters through to completion.
• Comfortable working across different areas and adapting to changing priorities.
• Good problem-solving skills and a practical, hands‑on approach to resolving issues.
• Good written and verbal communication skills, particularly for internal coordination and follow-up.
• Proficient in Microsoft Office applications, particularly Excel, Word and PowerPoint.
• Able to work independently with minimal supervision after initial onboarding.

Why Join CMA CGM?

Be part of a global leader in shipping and logistics with ambitious growth plans.
Work in a collaborative, inclusive, and supportive environment.
Competitive salary and comprehensive benefits package.
Opportunities for professional growth and regional exposure.

**This role is opened for local employment only.

**Salary package (local) & job title shall commensurate with experience.

Come along on CMA CGM’s adventure !