Temporary Associate Executive, A&E (3 months)

NHG Health; Singapore; On-site; SGD 20,000 - 27,000; Part time

Job summary

NHG Health in Singapore is seeking a Temporary Associate Executive for 3 months to support daily administration and data management tasks. You will help with patient flow processes, feedback handling, and ensure EPIC system stability, while assisting with nursing admin duties and general operations.

The role requires a Diploma or equivalent, good communication, and proficiency in MS Office. Prior admin experience preferred, with a positive, proactive attitude.

Qualifications

• Diploma holder required; relevant admin experience preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office and knowledge of statistics.
• Initiative and keenness to learn.

Responsibilities

• Assist with daily administrative tasks and data reports.
• Generate official and ad-hoc reports in a timely manner.
• Assist with ordering of consumables and stationery.
• Maintain cleanliness and tidiness in the workspace.
• Support induction activities for new staff.
• Assist nursing administrative tasks as requested.
• Follow up urgent referrals.
• Ensure EPIC system operates smoothly; troubleshoot issues.
• Coordinate feedback responses and patient settlements.
• Support corporate activities and other tasks.

Skills

Communication & Interpersonal Skills

Education

Diploma holder

Tools

Microsoft Office

Statistics knowledge

Job description

Temporary Associate Executive, A&E (3 months)

Family Group: Administration

To assist with daily administrative tasks. To facilitate patient flow processes and address feedback received to enhance patient experience

Data Management Role

• Assist with collation and generation of official and ad-hoc reports in a timely manner.
• Assist with ordering of items including consumables, stationeries, budgeted and adhoc items.
• Assist with activities that help maintain and improve cleanliness and tidiness.
• Prepare and assist with induction activities of new staff supporting the operations team.
• Support nursing administrative tasks as requested.
• Ensure patients with urgent referrals are followed up with in a timely manner.
• Ensure various systems (e.g. EPIC) are in optimal working condition through review of system enhancement and troubleshooting of system issues.
• Rectify billing errors within 3 days.
• Escalate Information Technology-related errors accordingly

Feedback Management

• To coordinate response within the department with target to resolve feedbackin patient feedback management.
• To coordinate on settlement of patients with discharge issues with nursing and medical social workers.

GENERAL

• To support corporate activities and community projects.
• Take on additional responsibilities or tasks as assigned.

EDUCATION, TRAINING AND EXPERIENCE

• Minimum Diploma Holder
• Relevant working experience is preferred
• Good communication and interpersonal skills
• Possess positive attitude, initiative and keenness to learn
• Proficiency in Microsoft office and knowledge of statistics