Temp Customer Service (Real Estate MNC | West)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 33,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a proactive Handover Coordinator to support the Customer Service team in coordinating handovers, inspecting units for defects, and resolving owner queries in a timely fashion.

The role requires 2–3 years in real estate and customer service, with strong communication and organizational skills. Working location is on-site across multiple sites in Singapore, with a monthly rotation. Term ends 31 Dec 2026.

Qualifications

• A level or diploma in Real Estate/Building is required.
• 2–3 years in real estate and customer service.
• Excellent written and verbal communication skills.
• Strong organizational and problem-solving abilities.
• Customer oriented with a proactive attitude.
• Adaptable to new and changing situations.

Responsibilities

• Assist the Customer Service team in liaising with main contractor to ensure handover kit is complete on time.
• Conduct quality inspection of all units to certify readiness for handover.
• Coordinate defect rectification with main contractor and owners to meet timelines.
• Assist in resolving owners' complaints related to defects and other areas.

Skills

Communication skills

Organizational skills

Problem solving

Customer oriented

Education

A level/Diploma in Real Estate/Building

Job description

Duration: 1 Oct 26 to 31 Dec 26

Working Hours: Monday to Friday, 8.45am to 6pm

Working Location: Bukit Batok, Woodlands, Cashew, Fort Canning(requires to rotate once a month)

Salary: up to $3,000

Responsibilities:

• Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.
• Conduct quality inspection of 100% of the units to identify defects for rectification, certify unit readiness for handover prior to Notice to Take Possession being served by ensuring that home units handed over to home buyers are in good condition.
• Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.
• Assist in the resolution of owners' complaints arising from defects and other area and ensure Owners' complaints resolved satisfactorily.

Requirements:

• Minimum 'A' Level/Diploma in Real Estate/Building
• Minimum 2 - 3 years in real estate and customer service
• Good written and verbal communications skills
• Good organizational and problem- solving skills
• Customer oriented
• Adaptable to new and changing situations

EA Reg. ID: R25157446 (Katherine Carlen)

PERSOL Singapore Pte Ltd RCB No. 200007268E EA License No: 01C4394