Telemarketing & Customer Care Specialist

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 26,000 - 33,000; Full time

Job summary

The Supreme HR Advisory Pte Ltd is seeking a Customer Service Officer (Sales/ Telemarketer) in Singapore. The role involves handling customer inquiries, coordinating maintenance contracts, and preparing quotations, with a 5-day work week and a basic salary of $2,300–$3,000 plus commission.

Location is Aljunied (nearest MRT Mattar). A Diploma or GCE A Levels with 1–2 years in customer support or telemarketing is preferred; proficiency in MS Office is required.

Qualifications

• Minimum qualification: GCE A Levels or Diploma.
• 1–2 years' experience in customer support or telemarketing is preferred.
• Proficient with MS Office and basic computer skills.

Responsibilities

• Track and oversee all maintenance contracts to ensure timely service.
• Schedule maintenance appointments with customers when due.
• Coordinate with technicians to perform tasks.
• Invoice maintenance jobs promptly after completion with accounts.
• Email follow-ups to reorder consumables and obtain new POs/quotations.
• Handle calls and sales enquiries; prepare sales quotations as needed.
• Support ad hoc projects as assigned.

Skills

Customer support

Telemarketing

Sales enquiries

Email correspondence

Education

GCE A Levels or Diploma

Tools

Microsoft Office

Job description

The Supreme HR Advisory Pte Ltd is seeking a Customer Service Officer (Sales/ Telemarketer) in Singapore. The role involves handling customer inquiries, coordinating maintenance contracts, and preparing quotations, with a 5-day work week and a basic salary of $2,300–$3,000 plus commission.

Location is Aljunied (nearest MRT Mattar). A Diploma or GCE A Levels with 1–2 years in customer support or telemarketing is preferred; proficiency in MS Office is required.