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The Supreme HR Advisory Pte Ltd is seeking a Customer Service Officer (Sales/ Telemarketer) in Singapore. The role involves handling customer inquiries, coordinating maintenance contracts, and preparing quotations, with a 5-day work week and a basic salary of $2,300–$3,000 plus commission.
Location is Aljunied (nearest MRT Mattar). A Diploma or GCE A Levels with 1–2 years in customer support or telemarketing is preferred; proficiency in MS Office is required.
Customer Service Officer (Sales/ Telemarketer)
5 days, 9am-6pm
Salary: Basic $2300-$3000 + Commission
Location:Aljunied (nearest MRT Mattar)
Company: Medical equipment supplier
Responsibilities:
Track and oversee all existing maintenance contracts to ensure timely service delivery
Schedule maintenance appointments with customers when maintenance is due
Coordinate with technicians to perform scheduled maintenance tasks
Liaise with accounts to invoice maintenance jobs promptly after completion
Email and follow up with customers to reorder consumables such as pads and batteries after expiry
Email and follow up with customers to obtain new purchase orders or signed quotations for contract renewals before expiry
Handle incoming phone calls and respond to sales enquiries professionally
Handle incoming phone call, sales enquiries and prepare sales quotation
Support and complete any ad hoc projects assigned
Requirements:
Minimum GCE ‘A’ Levels or Diploma
At least 1-2 years' experience incustomer support roles, telemarketer experience is added advantage
Proficient in computer applications, including Microsoft Office
No Charges will be incurred by Candidates for any service rendered.