Telemarketing (Citibank)

AIA SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

AIA SINGAPORE PRIVATE LIMITED is seeking a telemarketing professional to maximise sales by calling leads and converting interest into purchases. You will engage with partner-provided leads through call centre and online channels, tailoring product recommendations to client needs while maintaining regulatory and quality standards.

Ideal candidates will have 2–5 years of outbound call centre or telesales experience in the financial industry, with strong communication skills and a positive,

Qualifications

• Minimum of 'O' Level or higher.
• 2–5 years of outbound call centre or telemarketing/telesales experience in financial industry.
• BCP, PGI, HI Certified (non-mandatory).
• Good interpersonal and communication skills.

Responsibilities

• Make telemarketing calls to leads provided by partners to achieve sales targets.
• Understand customer needs and recommend suitable products.
• Convert leads to sales via telemarketing activities.
• Ensure call activities comply with regulations and quality standards.

Skills

Outbound call centre experience

Telemarketing / telesales

Strong communication skills

Education

O level or higher

Job description

About the role

Responsible for maximising the sales of AIA products and services by selling directly to retail customers through infrastructures such as call centre (i.e. telemarketing) and online platform to meet individual / team quotas and AIA business objectives.

Key responsibilities

• Perform telemarketing calls to leads provided by partners to achieve sales target

• Understanding the needs of the customers and recommend suitable products to them

• Convert leads provided by partner to sales through telemarketing activities

• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

About you

• Obtained a minimum of 'O' Level or higher

• Possess 2 - 5 year of prior outbound call centre and/or Telemarketing / Telesales experience within Financial Industry

• BCP, PGI, HI Certified (non mandatory)

• Good interpersonal and communication skills