Telemarketing (Citibank), Analyst

AIA Singapore; Singapore; On-site; SGD 35,000 - 60,000; Full time

Job summary

AIA Singapore invites applications for a telesales role focused on retail customers. You will directly promote AIA financial products through call centre and online platforms to achieve individual and team targets.

The ideal candidate has 2–5 years outbound sales or telesales experience in financial services, strong communication and interpersonal skills, and a commitment to regulatory and quality standards, with the ability to convert leads into revenue.

Qualifications

• Obtained a minimum of 'O' Level or higher.
• 2 - 5 years of prior outbound call centre and/or Telemarketing / Telesales experience within Financial Industry
• BCP, PGI, HI Certified (non mandatory)
• Good interpersonal and communication skills

Responsibilities

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

Skills

Outbound sales

Communication skills

Interpersonal skills

Education

O Level or higher

Job description

About The Role

Responsible for maximising the sales of AIA products and services by selling directly to retail customers through infrastructures such as call centre (i.e. telemarketing) and online platform to meet individual / team quotas and AIA business objectives.

What You Will Do

• Perform telemarketing calls to leads provided by partners to achieve sales target
• Understanding the needs of the customers and recommend suitable products to them
• Convert leads provided by partner to sales through telemarketing activities
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

What We Require

• Obtained a minimum of 'O' Level or higher.
• Possess 2 - 5 years of prior outbound call centre and/or Telemarketing / Telesales experience within Financial Industry
• BCP, PGI, HI Certified (non mandatory)
• Good interpersonal and communication skills