Outbound Telemarketing Analyst - Financial Services

AIA; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

AIA in Singapore is seeking a driven Telemarketing Analyst to maximise sales of financial products by engaging retail customers through call centre and online channels. You will work to meet individual and team quotas while upholding compliance and quality standards.

The role requires a minimum O level or higher and 2–5 years of outbound telemarketing or telesales experience in the financial sector. Strong interpersonal and communication skills are essential, with a professional,

Qualifications

• Minimum O level or higher.
• 2–5 years outbound call centre and/or telemarketing/telesales experience within the financial industry.
• BCP, PGI, HI certified (non-mandatory)

Responsibilities

• Perform telemarketing calls to leads provided by partners to achieve sales target.
• Understand the needs of the customers and recommend suitable products to them.
• Convert leads provided by partner to sales through telemarketing activities.
• Ensure call activities are conducted with full adherence to regulations and in line with the Quality standards

Skills

Interpersonal skills

Communication skills

Education

O level or higher

Job description

AIA in Singapore is seeking a driven Telemarketing Analyst to maximise sales of financial products by engaging retail customers through call centre and online channels. You will work to meet individual and team quotas while upholding compliance and quality standards.

The role requires a minimum O level or higher and 2–5 years of outbound telemarketing or telesales experience in the financial sector. Strong interpersonal and communication skills are essential, with a professional,