Technical Trainer

GENETEC ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Genetec Asia Pacific PTE. LTD. in Singapore seeks a technical trainer to deliver training to customers, partners, and internal teams from the Singapore office. You will develop training presentations, manuals, and course outlines to support knowledge transfer.

You will maintain up-to-date knowledge of Genetec product lines and contribute to a collaborative team culture through respect, support, and inclusion across regions.

Qualifications

• Ability to collaborate and foster communication internally and externally.
• Proficient communication with a variety of audiences.
• Professional working level of English and local language.
• Willingness to travel within APAC region, and occasionally internationally, up to 50% of the time.
• Desire to be part of an inclusive, respectful work environment.
• Degree in Computer Science, Engineering, or equivalent experience.

Responsibilities

• Provide technical training for Genetec customers, partners, and internal teams, primarily from the Singapore office.
• Develop training presentations, manuals, and course outlines.
• Update training resources as Genetec product lines evolve and improve documentation practices.
• Maintain in-depth knowledge of Genetec’s product line.
• Contribute to a positive team culture through respect, support, and inclusion.

Skills

Collaboration

Communication

English language

Travel readiness

Education

Degree in Computer Science or Engineering

Equivalent experience

Job description

Genetec - Protect the everyday

We are a group of trainerscommittedto deliveringqualityknowledge and instruction toGeneteccustomers, partners, and employees throughout theAsia Pacificregion. Our goal is tofosterknowledge-building experiences for others to be confident in theirunderstandingand using the products within theirGenetecportfolio. You willcollaborateclosely with internal teams to continuously develop training resources and ensuresmoothprocesses.

What your day will look like:

• Providetechnical training for Geneteccustomers,partners, and internalteams, primarily from theSingapore office
• Developtraining presentations, manuals, and course outlines
• Update existing training resources asGenetec’s product lineevolves,and continuouslyimprovedocumentation practices
• Maintain acurrent, in-depth knowledge ofGenetec’s product line
• Contribute to a positive,complementaryteam culture throughrespect, support, and inclusion amongst yourcolleagues

About you

*We invite you to apply even if you happen to not meet every requirement. We provide training and support to help you reach your full potential within this role*

• Ability tocollaborateand fostercommunicationinternally and externally
• Ability to effectively communicate with avariety of audiences
• Professional working level ofEnglishandlocal language
• Willingnessto travel within theAPAC region, and occasionallyinternationally, up to 50% of the time
• Desire to be a part of and support adiverse,inclusive,respectfulwork environment
• Degree in Computer Science, Engineering, orequivalent experience

Technical Expertise

• Experience within the Physical Security and/or Software industry
• Knowledge ofWindowsoperating systems
• Knowledge of networkingprinciplesand IP protocol
• Experience with networking and databaseconcepts, and client-server environments
• Experience with PC configuration andtroubleshooting

Even better if you have these assets

• Experience withGenetecproducts
• Knowledge of additional Asianlanguages

Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.