Technical Solutions Engineer - Pre & Post Sales & Networking

Viskou System Pte Ltd; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

Viskou System Pte Ltd is seeking a motivated Technical Engineer to support Pre-Sales and Post-Sales activities. You will work with our Sales team to provide technical consultation, propose IT solutions, and deliver excellent technical support to customers.

Responsibilities include conducting product presentations, POC, designing solutions, installing and maintaining IT infrastructure, troubleshooting, and delivering both onsite and remote support.

Qualifications

• Bachelor's degree in relevant IT field with GPA 3.0 or above.
• Fresh grads welcome; 1–3 years' experience is a plus.
• Strong knowledge of TCP/IP, Switching, Routing, VLAN, VPN, and Wireless networking.
• Familiar with Windows Server and network troubleshooting.
• CCNA or other Cisco certifications are a plus.
• Strong analytical and troubleshooting skills.
• Good communication and interpersonal skills.
• Able to work independently and in a team.
• Willing to travel for onsite support when required.

Responsibilities

• Provide technical consultation and recommend suitable IT solutions based on customer requirements.
• Conduct product presentations, demonstrations, and Proof of Concept (POC).
• Prepare technical proposals, solution designs, and documentation.
• Work closely with the Sales team during customer meetings.
• Install, configure, and maintain networking and IT infrastructure solutions.
• Troubleshoot hardware, software, and network-related issues.
• Perform system testing, commissioning, maintenance, and upgrades.
• Provide onsite and remote technical support to customers.
• Prepare technical reports and documentation.
• Conduct user training when required.
• Ensure projects are completed within schedule and customer expectations.

Skills

Networking concepts

Windows Server

CCNA certification

Education

Bachelor's degree in Computer Science / IT / Computer Engineering / Network Engineering

Job description

Viskou System Pte Ltd is seeking a motivated Technical Engineer to support Pre-Sales and Post-Sales activities. You will work with our Sales team to provide technical consultation, propose IT solutions, and deliver excellent technical support to customers.

Responsibilities include conducting product presentations, POC, designing solutions, installing and maintaining IT infrastructure, troubleshooting, and delivering both onsite and remote support.