Technical Services & Applications Specialist

Sika AG; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

Sika is seeking a Technical Service & Support specialist in Singapore to provide expert technical support to sales teams and end users. The role covers product application, lab testing, and on-site visits to ensure correct methods and customer satisfaction.

The candidate will contribute to product development, perform troubleshooting, and prepare samples for evaluation, while maintaining data traceability and safety practices.

Qualifications

• Diploma in Civil Engineering or Chemistry or related field.

Responsibilities

• Provide technical support to sales team and admixture business.
• Conduct product training and demos to sales team and end users.
• Handle customer complaints including site visits and investigations.
• Carry out site visits to ensure correct methods and meet expectations.
• Build relationships with applicators and assess competence via practical tests.
• Support pre- and post-sales via technical guidance.
• Assist in product development and production optimization.
• Perform lab tests and prepare samples as required.
• Maintain records of test data and ensure traceability.
• Communicate with external labs for product testing.

Skills

Good communication

Computer-literate

Education

Diploma in Civil Engineering

Diploma in Chemistry

Job description

Sika is seeking a Technical Service & Support specialist in Singapore to provide expert technical support to sales teams and end users. The role covers product application, lab testing, and on-site visits to ensure correct methods and customer satisfaction.

The candidate will contribute to product development, perform troubleshooting, and prepare samples for evaluation, while maintaining data traceability and safety practices.