Technical Services Specialist: Lab Trials & Support

Sika Schweiz AG (Group); Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

Sika Schweiz AG (Group) is seeking a Technical Service & Support professional in Singapore. In this role, you will provide innovative methods for preparing cured samples and act as a technical support to the sales team. Key responsibilities include conducting product training, handling customer complaints, and ensuring technical guidance during product applications.

You will assist in product development and production optimization, maintain records of test data, and ensure safe laboratory practices are followed. The ideal candidate should possess strong analytical skills and be experienced in technical support.

Qualifications

• Experience in providing technical support and product training.
• Ability to handle customer complaints and conduct site visits.
• Strong analytical skills for analyzing test results and proposing improvements.

Responsibilities

• Provide technical support to sales team and customers.
• Assist in product development and production optimization.
• Prepare and maintain records of test data and findings.

Skills

Technical support

Product training

Customer relationship management

Analytical skills

Job description

Sika Schweiz AG (Group) is seeking a Technical Service & Support professional in Singapore. In this role, you will provide innovative methods for preparing cured samples and act as a technical support to the sales team. Key responsibilities include conducting product training, handling customer complaints, and ensuring technical guidance during product applications.

You will assist in product development and production optimization, maintain records of test data, and ensure safe laboratory practices are followed. The ideal candidate should possess strong analytical skills and be experienced in technical support.