Technical Delivery Managre [CCP-ICT Professionals]

CLOUDSINE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Cloudsine PTE. LTD. is seeking a hands-on delivery leader to own end-to-end delivery of large enterprise engagements, starting with on-premise TraceCtrl LLM Guards deployments.

You will serve as the primary delivery contact, translating contractual requirements into plans and coordinating with Engineering, DevOps, Finance, and Legal. The ideal candidate has at least 5 years in technical project delivery, strong contract governance, and is comfortable with onsite travel in a fast-paced startup

Qualifications

• Bachelor's Degree in Computer Science, Engineering, Business or equivalent.
• At least 5 years of experience in technical project delivery or professional services.
• Strong understanding of contract management, SLAs and delivery governance.
• PMP or Agile certification is a plus.
• Experience in cloud, cybersecurity, AI/ML or enterprise software is a plus.
• Willingness to travel onsite.

Responsibilities

• Own end-to-end delivery of enterprise engagements, including cloud and on-premise deployments.
• Act as the primary point of contact for enterprise customers on delivery timelines, technical scoping and contract commitments.
• Translate contractual and customer requirements into delivery plans, working with Engineering and DevOps to hit milestones.
• Manage escalations and risk on enterprise accounts, resolving blockers before delays.
• Partner with our technical architect on technical scoping and solution design for on-premise deployments.
• Coordinate onsite installation, configuration and go-live activities for enterprise customers.
• Build repeatable delivery playbooks to onboard future engagements faster.
• Support Sales and Product during pre-sales technical scoping for new opportunities.
• Manage contract deliverables and change requests in coordination with Finance and Legal.
• Track delivery KPIs and report to leadership.

Skills

Stakeholder management

Communication

Delivery governance

Project management

Onsite delivery

Education

Bachelor's degree (CS/Engineering/Business)

Job description

Cloudsine (https://www.cloudsine.tech) is an up and coming Web and GenAIsecurity technology company headquartered in Singapore. Our flagship software,WebOrion® (https://www.weborion.io), is already trusted and used by largeenterprise customers such as Banks, Government, Telcos, and Large Forbes Global2000 companies spread across Asia including Australia, Indonesia, India,Philippines, Hong Kong and Singapore.

Now, we're taking on the next frontier: building an AISecurity Platform to defend against AI attacks such as Prompt Injection, ImagePoisoning, etc from OWASP Top10 for LLM. We're looking for a hands-on technicaldelivery leader to own execution of our largest enterprise engagements -starting with a multimillion-dollar, on-premise TraceCtrl LLM Guards deployment- if you're ready to own delivery from contract to go-live, this is your chanceto shine!

What you will be working on:

• Ownend-to-end delivery of enterprise and public-sector engagements, including bothcloud and on-premise deployments
• Act asthe primary point of contact for enterprise customers on delivery timelines,technical scoping and contract commitments
• Translatecontractual and customer requirements into delivery plans, working closely withEngineering and DevOps to keep milestones on track
• Manageescalations and risk on enterprise accounts, resolving blockers before theybecome delays
• Partnerwith our technical architect on technical scoping and solution design foron-premise and customized deployments
• Coordinateonsite and on-premise installation, configuration and go-live activities forenterprise customers
• Buildrepeatable delivery playbooks so future enterprise engagements onboard faster
• SupportSales and Product during pre-sales technical scoping for new enterpriseopportunities
• Managecontract deliverables and change requests in coordination with Finance andLegal
• Trackdelivery KPIs - milestone adherence, customer satisfaction, contract SLAs - andreport to founding leadership

What we are looking for:

• Bachelor'sDegree in Computer Science, Engineering, Business or equivalent
• Atleast 5 years of experience in technical project/program delivery, professionalservices or customer-facing engineering roles
• Strongunderstanding of contract management, SLAs and delivery governance
• PMP orAgile Certified will be a plus
• Excellentstakeholder management and communication skills, able to manage senior customerand internal stakeholders under pressure
• Experiencein cloud, cybersecurity, AI/ML or enterprise software is a strong plus
• Comfortableoperating in a fast-paced startup environment with evolving priorities,including some onsite travel
• OnlySingapore citizens and PRs need to apply